West Monroe
Manager, Healthcare Payer Practice
Chicago; New York
Sponsorship not specified$30k-$50kDetected 8 days ago
Project ManagementAccount ManagementBusiness DevelopmentProcess ImprovementLeadershipCommunicationCollaborationProblem SolvingMentoringPublic Speaking
About the role
- West Monroe is seeking a Manager to join our Healthcare Practice team.
- Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
- Employees (and their families) are covered by medical, dental, vision, and basic life insurance.
Responsibilities
- Lead end-to-end client engagements, managing scope, budget, timelines, profitability, multiple workstreams, and overall delivery quality
- Lead cross-functional teams to implement processes and technology that drive business value and improve operational efficiency across business and technical functions
- Partner with executive and business stakeholders to define future-state operating models, business processes, and transformation roadmaps
- Manage project risks, ensure adherence to quality assurance, legal, and risk management standards, and proactively resolve delivery challenges
- Lead multiple engagements concurrently while ensuring high-quality client outcomes and strong client satisfaction
- Leverage AI tools to improve delivery quality, accelerate project execution, and create greater value for clients
- Own engagement planning, staffing, financial management, project reporting, and overall delivery governance
- Develop executive-level communications, steering committee materials, implementation plans, and strategic recommendations
- Build and lead high-performing project teams while coaching consultants and senior consultants throughout delivery
- Support proposal development, solution design, client presentations, and sales strategy
Requirements
- Bachelor's degree or equivalent experience required
- Experience leading cross-functional consulting teams and mentoring junior team members
- Strong executive presence with the ability to influence senior and executive-level stakeholders
- Experience leading business development activities, including proposals, client presentations, account expansion, and identifying follow-on opportunities
- Ability to travel to client sites (30-50%)
- 6+ years of consulting experience working directly with external healthcare clients, including experience leading client engagements and managing consulting teams
- Strong understanding of healthcare payer and/or dental plan operations
- Experience leading large transformation initiatives involving organizational transformation, process improvement, operating model design, technology implementation, or product development
- Demonstrated experience managing engagement scope, budgets, project financials, staffing, and multiple concurrent workstreams
- Strong project management, organizational, and problem-solving skills
- Excellent written, verbal, and presentation skills
- A commitment to inclusion and diversity, and openness to new ideas and perspectives
Compensation
- Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below).
Benefits
- Our team partners with health plans and dental plans to uncover opportunities, develop clear roadmaps, and deliver measurable improvements in outcomes.
- You will play a key role in growing client accounts, developing our consulting talent, and contributing to the continued growth of the Healthcare Practice.
- Facilitate executive workshops to define strategic vision, business requirements, and implementation priorities across the healthcare ecosystem
- Oversee solution evaluations and recommendations aligned with leading healthcare industry practices
- Build trusted relationships with healthcare executives and contribute to expanding West Monroe's presence within the market
- Share healthcare industry expertise across the practice and contribute to knowledge development
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This listing is sourced directly from West Monroe's careers page and normalized into a canonical job model.