Intapp
Senior Engagement Manager (Intapp software implementations)
Charlotte, NC · Senior
Sponsorship not specifiedDetected 19 days ago
Project ManagementAccountingProcess ImprovementCommunicationProblem SolvingMentoringOrganizational SkillsMicrosoft Office
About the role
- This role is expected to model delivery excellence.
- We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.
Responsibilities
- Lead delivery of complex, high-value enterprise client implementations, managing engagements across multiple clients concurrently with full accountability for budget, timelines, scope, and quality commitments on each.
- Coordinate and lead internal resources, third-party vendors, and partner organizations across complex global delivery models, making real-time resourcing and prioritization decisions to maintain delivery momentum.
- Navigate escalations and complex client situations with executive-level stakeholders on both the client and Intapp sides, developing and executing recovery plans that protect relationships and delivery outcomes.
- Build and maintain trusted advisor relationships with client executive stakeholders, proactively managing satisfaction and identifying opportunities to expand the value Intapp delivers
- generate referenceable outcomes that support sales and renewals.
- Build and maintain trusted advisor relationships with client executive stakeholders, proactively managing satisfaction and identifying opportunities to expand the value Intapp delivers; generate referenceable outcomes that support sales and renewals.
- Demonstrated ability to lead and influence without direct authority across large, distributed, matrixed teams; models the delivery culture of the organization.
- Together, we are building a company of long-term value that we can all be proud of.
Requirements
- Bachelor's Degree.
- Ability to work well with large and diverse virtual matrixed teams.
- Ability to work under pressure and diffuse conflict without confrontation.
- Experience with project management practices and tools to create, manage, and track project performance.
Nice to have
- PMP, Agile, or other relevant program management certifications.
- Experience working with legal, accounting, consulting, risk, compliance, or other professional services organizations.
- Familiarity with Intapp's product portfolio or comparable professional services software platforms is strongly preferred.
- What you will gain:
- Here, you will have the opportunity to:
- Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals.
- Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
- Please note that Intapp only uses company email addresses, which contain "@intapp.com" or "@dealcloud.com" to communicate with candidates via email.
Skills
- Unlock your potential with professional development opportunities supported by a community of experienced professionals.
- Please note: Intapp will not hire through text message, social media, or email alone.
- Intapp will never ask for financial information of any kind or for any payment during the job application process.
- Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
- sophisticated clients across the legal, financial, and professional services sectors.
Benefits
- Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family.
- Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most.
Company info
- Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority.
This listing is sourced directly from Intapp's careers page and normalized into a canonical job model.