American Airlines

American Airlines

Analyst/Sr Analyst, Sales Production Technology

Fort Worth, Tarrant County · Senior

Sponsorship not specifiedDetected 75 days ago
AzureData EngineeringData VisualizationProject ManagementCRMExcelLeadershipProblem SolvingMicrosoft Office

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odds of building a lasting career here

88Lottery-free
Cap-exempt (no lottery)100
Sponsors year-round90
Entry-level history60
PERM / green-card track50
Fits your clock70

Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

States it is exempt from the H-1B cap

In 1 Department of Labor filing, this employer states it is an institution of higher education — one of the statutory grounds for exemption from the H-1B cap. Cap-exempt employers can file year-round without entering the lottery.Employer's own attestation on a Department of Labor wage determination, not a USCIS determination — exemption is decided per petition.

Green-card follow-through: 56%

Of 55 labor certifications old enough to have been used, 24 expired without the employer filing the next step. Median time from filing to decision: 443 days.99% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

76 transfer filings in the last year, covering 76 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Intro Are you ready to explore a world of possibilities, both at work and during your time off?
  • Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you.
  • As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Responsibilities

  • Acts as a liaison with technology providers to develop and manage implementation project plans and configuration processes within established timeframes
  • Works closely with stakeholders to ensure reasonable timelines are set, reviews and approves product design, coordinates quality assurance, reviews and prioritizes defects, provides approval and sign off of builds, and oversees implementations
  • Performs user acceptance testing (UAT) for application software upgrades and maintenance on a regular basis
  • Critically analyzes and evaluates information gathered from multiple sources to create documentation
  • Creates end user training documents and materials, supports internal and external users by answering inquiries via email and provide training as needed
  • Create PowerBI reports and CRM dashboard views for end users
  • Knowledge of Power BI, KPI development, reporting, and analytics to drive adoption, insights, and data-driven decision making.
  • Proven ability to partner with business, IT, data engineering, and vendor teams to deliver scalable CRM, AI, and automation solutions.
  • Strategic thinker with strong analytical, problem-solving, and product leadership skills, leveraging emerging technologies to drive innovation, automation, and customer value.

Requirements

  • Bachelor's degree in information Technology, Computer Science, MIS or any Engineering field
  • 3 years or more in project management, improving customer satisfaction

Nice to have

  • Experience with project and technical defect tracking tools such as Rally
  • Skills, Licenses & Certifications
  • Experience configuring and optimizing Microsoft Dynamics 365 CRM, including business process flows, security models, sales automation, and platform customization.
  • Hands-on expertise with Power Platform, including Power Apps, Power Automate, Dataverse, and Microsoft ecosystem integrations.
  • Experience implementing Microsoft Copilot Agents, AI-powered workflows, and conversational experiences to improve productivity and business outcomes.
  • Strong understanding of CRM data models, account hierarchies, customer data management, and enterprise application integrations.
  • Microsoft certifications such as Dynamics 365, Power Platform (PL-900/PL-200), Copilot, Azure, or other M365 certifications are a plus.

Skills

  • Feel free to enrich both your personal and work life and hop on board!
  • Why you'll love this job

Benefits

  • On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well.
  • And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  • Travel Perks: Ready to explore the world?
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This listing is sourced directly from American Airlines's careers page and normalized into a canonical job model.