Cresta

Principal Partner Solutions Consultant

United States (Remote) · Principal

Sponsorship not specified$220k-$250kDetected 9 days ago

Agentic AIProject ManagementSalesLeadershipCommunicationCollaborationPublic Speaking

About the role

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage.
The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia.

Drive partner success through executive presentations, solution demonstrations, strategic asset creation, and technical presales support.
Create and deliver executive-ready presentations that translate complex technical concepts into clear business outcomes, adapting messaging and depth for partner, customer, and executive stakeholders
Develop scalable messaging, enablement content, and solution frameworks that accelerate partner-led revenue growth.
Lead strategic solution design discussions and serve as the escalation point for complex partner opportunities, technical challenges, and product feedback.
Directly support the partnerships sales team by collaborating on individual partner opportunities to provide tactical guidance
Partner Strategy and Enablement
Cultivate trusted relationships with strategic partners including GSIs, BPOs, and technology partners
Collaborate with potential and existing partner relationships to provide direct support through strategic platform guidance and solving tactical challenges
Help enable partners on value proposition, solution capabilities, and technical positioning for current and future products
Contribute to scalable partner solution frameworks, best practices, and enablement assets that increase partner self-sufficiency and accelerate joint customer success.

10+ years of experience in customer-facing roles, including 5+ years in technical pre-sales within high-growth SaaS or AI environments.
5+ years of experience working in the Contact Center space
Ability to translate business requirements into technical solutions.
Proven ability to work cross-functionally with Sales, Product, and Engineering teams.
If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai
Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
Demonstrated ability to develop deep platform expertise and engage effectively with both technical and executive audiences.
Excellent communication skills - able to explain complex technical concepts clearly to diverse audiences.
Strong project management and organizational skills.

We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location.
In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible.
$220,000 - $250,000 + offers Equity

Final offers are shaped by factors like experience, skills, education, and geography.

Serve as a trusted advisor and platform expert, connecting technical capabilities to strategic business outcomes for partners and customers.
Connect the dots between platform functionality and the outcomes it can drive for partners and their end customers

This listing is sourced directly from Cresta's careers page and normalized into a canonical job model.