TELUS Digital
Technical Business Architect
Remote, Ontario · Senior
Sponsorship not specifiedDetected 35 days ago
Data AnalysisCRMExcelLeadership
About the role
- Our team will help business leaders make strategic decisions driving incremental and traceable business outcomes.
Responsibilities
- You will build trusted relationships with Business Architect peers and cross functional stakeholders in IT and Business to assess, prioritize and roadmap investments to drive transformation and capability maturity.
- Welcome to TELUS Digital https://www.telusdigital.com/ - where innovation drives impact at a global scale.
- As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
Requirements
- Highly motivated, creative and self-sufficient with the ability to work successfully in a demanding, fast-paced environment
- 7-10 years of IT Business experience and University degree or equivalent experience
- MBA or other advanced degree
- Experience with cloud services vendors as we develop our Business Architecture Blueprint
- Leveraging your knowledge and collaborating with IT and Business primes to establish target models and conclusions for leadership to make informed investment decisions about the platform
- Combines skills of consultant, subject-matter expert, Business, Enterprise and/or Solution architecture to ensure investments are delivering on business outcomes
- Hands-on work with requirements, capabilities, applications, data, to help define the ongoing roadmaps and support application portfolio rationalization decisions
- Main deliverables would be As-Is and To-Be architecture blueprint artifacts aligning capability investments to business outcomes
- Familiarity with concepts and standards from TM Forum, like eTOM and TAM, key functionality domains like CRM, Fulfillment, Assurance, and/or Billing, and support areas like Product Catalog Management, Identity Management, Data Analytics, etc.
- Familiarity with Systems, Information, Processes & Governance, to design current and future modes of operation, in specific domain of focus (like Fulfillment, Billing, Assurance, etc.)
- Known for your ability and agility to excel in dynamic and ambiguous environments, including proactivity identifying opportunities and challenges, and anticipating and addressing roadblocks
- Enterprise or Solution Architecture experience
- Transformation/Change Leadership
- Great-to-haves
Benefits
- The TELUS Technical Business Architecture team leads an outside-in focus for TELUS Health Investments enabling remarkable experiences for our customers.
- With goals of transparency, interoperability to drive simplicity and enable transformation for Health Architecture, as a Sr.
- This role will be focused on designing the FMO for Global Delivery Platform Employer Solutions that supports the differentiating capabilities required to support our health customers.
- Health, Case Management, Client Relationship Management ecosystem experience
Company info
- Welcome to TELUS Digital https://www.telusdigital.com/ - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
- With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization
- From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
- With a global team across North America, South America, Central America, Europe,
Equal opportunity
- At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
- All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
- We will only use the information you provide to process your application and to produce tracking statistics.
- Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
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This listing is sourced directly from TELUS Digital's careers page and normalized into a canonical job model.