YuJa
Systems Operations Analyst
North York, Ontario
Sponsorship not specifiedDetected 14 days ago
AccessibilityJiraCollaborationAdaptability
About the role
- We are seeking a detail-oriented and adaptable Systems Operations Analyst to oversee live online exam sessions through the Verity Live Dashboard across the campuses we serve.
- Oversee live virtual proctoring sessions, monitoring student activity in real time across assigned campuses.
- Respond to test-taker questions and issues as they arise during live sessions.
Responsibilities
- Ability to manage shifting priorities and adapt to frequently changing project assignments.
Requirements
- This role sits at the intersection of academic integrity, real-time operations, and technical quality assurance, supporting both live exam monitoring and required administrative and testing tasks.
- Strong attention to detail and ability to produce clear, objective, and comprehensive written documentation.
- Familiarity with issue-tracking tools such as Jira (or willingness to learn quickly).
- Analytical mindset with the ability to reproduce technical issues and communicate findings effectively.
Compensation
- We offer a competitive compensation package that include a base salary starting at CAD 50,000/year and comprehensive benefits and engagement opportunities.
Benefits
- Health, vision, and dental benefits, 100% employer-paid
- Additional benefits include RRSP, gym subsidies, and more
- Work-life balance including flexible work hours to create an ideal work-life balance
- Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more
- Office perks including company-provided snacks, drinks and events
- Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company info
- YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.
- For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member's contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. Meet the YuJa family here and see what makes YuJa special!
- YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide.
- Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences.
- Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.
- For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive.
- We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement.
- Our culture is rooted in collaboration, inclusivity, and belonging, where every team member's contributions are valued and their voices are heard.
- Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve.
- Meet the YuJa family here and see what makes YuJa special!
Equal opportunity
- YuJa is an equal opportunity employer and values diversity at our company.
- equal opportunity employer and values diversity at our company.
This listing is sourced directly from YuJa's careers page and normalized into a canonical job model.