Helpt
IT Helpdesk Technician
United States · Full-time
Sponsorship not specifiedDetected 22 days ago
Customer SupportCommunicationOrganizational Skills
About the role
- Looking to work with a variety of environments and technology?
- Like working in a fast-paced environment with new challenges every day?
Responsibilities
- Be excellent and friendly at all times to clients and end users Receive inbound IT helpdesk and product technical support calls Provide technical support through service, troubleshooting, and empathy
- You'd be surprised how many of them will make you amazing at user-support!
Requirements
- Hobbies, passions, interests, friends, and family are important to us and we want to know what other amazing skills you have picked up along life's journey.
- Looking for an opportunity to gain experience in the IT Industry?
- Do you have a positive attitude and want a team that respects you for you?
Benefits
- 401(k) Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance and certification reimbursements
- 401(k) Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance and certification reimbursements Vision insurance Overtime opportunities Work Location: Fully Remote
Company info
- We are looking for a full-time team member to work 40 hours per week on a fixed schedule once assigned.
- Our team operates around the clock, so your shift may fall on days, evenings, nights, weekends, or holidays.
- Exact schedule will be provided prior to your start date.
This listing is sourced directly from Helpt's careers page and normalized into a canonical job model.