Wineenthusiast

Wine Cellar Sales Specialist

Valhalla, NY

Sponsorship not specified$40k-$45kDetected 14 days ago

ExpressSalesCommunicationCollaborationMicrosoft Office

About the role

Wine Enthusiast Shop provides premium wine-lifestyle products, reaching millions of consumers globally via direct mail, an e-commerce site, and a business-to-business division.
Wine Enthusiast magazine is an award-winning print publication and online resource that showcases wine news, food trends, and more than 25,000 ratings and reviews annually.
Wine Enthusiast events include the annual premier Wine Star Awards gala.

Manage multiple sales consultations simultaneously in a high-volume ecommerce sales center, seamlessly transitioning between inbound calls, live online chat, and email communications.
Perform wine cellar consultations and design wine cellars utilizing CAD Software programs from the information provided.

Bachelor's degree and a minimum of 2 years of sales experience in a professional selling environment with a strong preference for inside sales experience within a fast-paced ecommerce or digital retail ecosystem.
Proven track record of hitting upselling and average-order-value (AOV) targets by identifying customer needs during inbound consultative calls.
Ability to sell using exceptional verbal and written communication skills across all channels.
Ability to multi-task.
Experience using Microsoft Office Suite, Internet and various Social Media platforms.

Experience selling in a premium, luxury category of products.
Our Core Values JOY We recognize that our business is not just about numbers, but also about people.
As a family business, we honor the importance of our employees' home lives.
We encourage a diverse mindset that helps us better reflect the evolving wine culture.
We speak openly about our achievements and challenges, with the goal of helping each other grow.
PASSION We're not just a company
we're a community.
Our job is to enhance the lives of others, making the wine industry and all its offerings accessible and enjoyable.

Wine Enthusiast magazine is an award-winning print publication and online resource that showcases wine news, food trends, and more than 25,000 ratings and reviews annually.
Wine Enthusiast events include the annual premier Wine Star Awards gala.

Capitalize on routine customer inquiries (stock checks, shipping updates, product questions) as organic opportunities to upsell and cross-sell premium products and accessories.

Wine Enthusiast Companies is t he ultimate source of innovation and information around wine.
Founded in 1979 by Adam and Sybil Strum, the family-owned company is composed of Wine Enthusiast Commerce and Wine Enthusiast Media.
In 2024, the company launched a travel division, which includes the Tasting Room Directory and Cork+Compass Travel.
Together, Wine Enthusiast Companies is the indisputable hub for everything wine.
We bring wine to life.
Your Role in Our Journey Wine Enthusiast Sales Representatives are motivated team players working in an exciting wine culture environment with the opportunity for high earning potential.
At Wine Enthusiast our impeccable reputation, catalog circulation and innovative online marketing keep the customers calling us.
We are seeking a candidate with a competitive spirit and positive attitude to join our energetic group of professionals who assists customers with all of their wine related needs.
Position is an in office/call center style position.
What You'll Be Uncorking Key Responsibilities: Become an expert on all Wine Enthusiast products, including wine from our Wine Express division, and use that expertise to close sales.
Provide customers with an excellent overall sales experience while providing the correct information and specifications for the proper wine product solution.

This listing is sourced directly from Wineenthusiast's careers page and normalized into a canonical job model.