Foundant Careers

Senior Director of Support

Remote (United States), Canada · Director

Sponsorship not specifiedDetected 15 days ago

Incident ResponseAccessibilityERPPerformance ManagementZendeskIntercomLeadershipCommunicationCollaborationMentoring

About the role

Where You'll Work: As a remote-first workplace, we believe in offering flexibility and the freedom to work where it suits you best, while staying connected through technology.
Our global network of talent is supported by physical office hubs and virtual collaboration, fostering a dynamic environment where innovation and growth thrive.
With office locations in Bozeman, MT, Toronto, Canada, and Dublin, Ireland, you'll be part of a globally connected team.

The Senior Director of Support for SMS will be a key driver of how AI is evaluated, adopted, and scaled within the support function - not just as a user of tools, but as a strategic voice in how the team evolves alongside them.
Whether you're working on projects that empower not-for-profits, community foundations, or corporations, your contributions will help drive real-world change.
With our merger, you'll have the chance to collaborate across teams, giving you exposure to diverse ideas, expertise, and projects that span multiple industries.
Whether it's exploring new roles, leadership opportunities, or shifting to a different department, we support internal mobility to help you achieve your career goals You'll enjoy autonomy and responsibility, empowering you to approach your work creatively and independently, fostering innovation and independent thought.

We offer competitive salary and benefits, including tuition, and lifestyle reimbursements, and bespoke mindfulness and fitness initiatives.

We offer competitive salary and benefits, including tuition, and lifestyle reimbursements, and bespoke mindfulness and fitness initiatives.
With our Flexible PTO policy, you'll have the freedom to manage your time in a way that supports your personal well-being and professional success.

As part of a larger organization, you'll have even more opportunities to grow your career.
Employee recognition is a core part of our culture.
At the heart of everything we do is a commitment to innovation and making a positive impact.

Foundant is an equal opportunity employer, committed to building a diverse workforce that represents the communities we serve.
equal opportunity employer, committed to building a diverse workforce that represents the communities we serve.
If you have accessibility requirements during the recruitment process and require accommodation, please contact hr@smartsimple.com.

d encourage applications from all qualified candidates, and will consider all applicants without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, Indigenous s

This listing is sourced directly from Foundant Careers's careers page and normalized into a canonical job model.