Pivotal Health
Engineering Manager - Growth + Onboarding
Lower Manhattan, NY · Contract
No sponsorshipDetected 34 days ago
PythonFull-Stack DevelopmentAgileCommunication
About the role
- This is a high-visibility role with real cross-functional scope.
Responsibilities
- Lead as a player-coach: Contribute code, perform design reviews and PRs, and guide technical strategy while supporting the growth and effectiveness of the team.
- Own the Growth & Onboarding surface: Take end-to-end engineering ownership of the systems that onboard new providers, power customization workflows, support benchmarking, and enable the sales and marketing motions that drive Pivotal's growth.
- Partner cross-functionally with product, sales, and marketing: This team is a key customer touchpoint.
- You'll collaborate closely with stakeholders across functions to understand what providers need earliest in the lifecycle and translate that into engineering execution.
- Guide customer-facing engineering: Bring a strong sense of customer experience to a team building high-visibility, provider-facing workflows. Help the team make good tradeoffs that serve both the customer and the business.
- Drive execution and delivery: Own the engineering side of delivery (sprint planning, standups, retros, prioritization) ensuring the team ships consistently and learns from each cycle.
- Build lightweight process and rituals: Establish and evolve team workflows that improve focus and predictability without unnecessary ceremony.
- Support and grow engineers: Coach engineers on execution, communication, and ownership across both IC and managerial tracks.
- While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they're often administrative-heavy, time-consuming, and difficult to navigate without the right tools.
Requirements
- 6+ years of professional software engineering experience, including recent hands-on backend work
- 2+ years of experience managing and developing engineers
- Experience standing up or significantly shaping a new team or function, not just inheriting an established one
- Experience leading teams with a mix of backend and full-stack engineers
- Experience working in product-driven environments with close Product partnership
- Hands-on experience with onboarding systems, activation funnels, customization tooling, or growth-oriented product engineering
- Experience at a Series A or early-stage startup where priorities evolve quickly and leaders wear multiple hats
- Bachelor's degree in STEM preferred; additional experience in lieu of a degree is also accepted
Nice to have
- Bachelor's degree in STEM preferred
- additional experience in lieu of a degree is also accepted
- Familiarity with Python a plus
Compensation
- Competitive compensation, including equity
Benefits
- Competitive compensation, including equity
- Full health, dental, and vision coverage
- Retirement savings plan through 401(k)
- Flexible time off
- Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.
- Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care.
- Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows.
- We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they're entitled to; without adding more work to already stretched teams.
- We're building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey.
Equal opportunity
- Pivotal Health is an Equal Opportunity Employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.
- Reasonable Accommodations
Visa & Work Authorization
- Candidates must be authorized to work in the United States without current or future employer sponsorship.
Apply directly at Pivotal Health →Create a free account for alerts like thisView Pivotal Health immigration profile
This listing is sourced directly from Pivotal Health's careers page and normalized into a canonical job model.