TeamDynamix
Managing Consultant, Technical Services
Remote, USA
Sponsorship not specifiedDetected 64 days ago
JavaScriptPythonPowerShellCustomer SupportLeadershipCommunicationCollaborationProblem Solving
About the role
- Serve as a technical subject matter expert and provide guidance to other members of the Professional Services team.
- Provide regular project updates and communicate effectively with internal stakeholders and clients.
Responsibilities
- Design, build, configure, and maintain integrations between TeamDynamix solutions and client systems.
- Identify opportunities for automation and implement technology solutions that improve efficiency and solve business problems.
- Troubleshoot technical issues and drive timely resolution to ensure high customer satisfaction and minimize disruption.
- Collaborate cross-functionally with Professional Services leadership to influence the strategic direction and roadmap of the division.
- Recommend and implement process improvements that maximize team resources and operational effectiveness.
- We strive to create an inclusive and equitable space, but we realize we don't always get it right.
- We're continually working together to create mutual respect and opportunities to learn from one another and we encourage people of color, women, individuals with disabilities and LGBTQIA+ individuals to apply.
- Experience working directly with customers in a technical consulting or support capacity.
- Strong troubleshooting and problem-solving skills, with the ability to manage highly complex issues independently.
Requirements
- Bachelor's degree in Computer Science or a related technical field.
- 5+ years of experience in software engineering, database report writing, or technical solution development.
- 7-10+ years of experience within computer technology, technical services, or related fields.
- Ability to define business requirements and translate them into creative, scalable technical solutions.
- Excellent communication, presentation, and facilitation skills with the ability to advise both technical and executive audiences.
Nice to have
- Exposure to scripting languages such as JavaScript, Python, or PowerShell (preferred).
Compensation
- Competitive compensation that reflects employees' skills and contributions.
Benefits
- Comprehensive health insurance plans.
- Prioritized work-life balance, with 15 observed days off in addition to PTO.
- Family-friendly policies including paid parental leave.
- Paid life insurance, short-term, and long-term disability insurance.
- Remote-first with flexible working hours.
Company info
- Partner directly with customers to provide technical expertise and help resolve complex implementation and integration challenges.
- Gather and document technical requirements, working closely with customers to translate business needs into scalable solutions.
- Deliver high-quality consulting services and maintain strong, trusted relationships with customers.
Equal opportunity
- Statement
- TeamDynamix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We also maintain a drug-free workplace.
- Our privacy practices can be found here https://www.teamdynamix.com/cpra/.
- For Rhode Island Applicants: TeamDynamix is subject to the provisions of the Workers' Compensation Act.
Visa & Work Authorization
- regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any ot
Apply directly at TeamDynamix →Create a free account for alerts like thisView TeamDynamix immigration profile
This listing is sourced directly from TeamDynamix's careers page and normalized into a canonical job model.