Northwell Health
Call Center Representative
New Hyde Park, Nassau, United States · Junior
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Green-card filing pattern in this occupation
Green-card follow-through: 60%
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About the role
- answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number
- Answers general caller-questions, according to policy; calls the floors to exchange information regarding patient room changes, etc.
- Answers the TTY (phone for the deaf) in a prompt manner; logs difficult/questionable calls and alerts appropriate management.
Requirements
- pages authorized personnel overhead, announces close of visiting hours, and other notifications, as required.
- Gives out telephone numbers and room numbers, as required.
- Performs related duties as required.
- High School Diploma or equivalent required.
- 1-3 years of relevant experience, required.
Compensation
- Additional Salary Detail
This listing is sourced directly from Northwell Health's careers page and normalized into a canonical job model.