Citizens Financial Group
Citizens Banker - Bilingual - Spanish
NY, United States
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Green-card follow-through: 47%
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About the role
- Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch.
- Do you get satisfaction out of helping others and offering sound advice?
- All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
Responsibilities
- Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions
- Demonstrated skills in using digital technology to support the delivery of business goals
- Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration
Requirements
- High School degree or GED required
- 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals
- Ability to effectively ask questions and identify needs to improve the customer relationship
- Self-motivated, confident and ability to multitask effectively
- Ability to work branch hours, which can include weekends and evenings
- 1 year cash handling experience
Nice to have
- Preferred skills/experience
Compensation
- Starting Salary: $25 / hour and up
Benefits
- Commitment to community - Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually
Company info
- $25 / hour and up
- Citizens Bankers are the face of the branch.
- They devote their time getting to know their customers and building lasting relationships by providing trusted advice.
- Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you!
- Using your strong communication and problem-solving skills - along with your broad range of financial knowledge - you'll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs.
- You'll get to know customers' personal financial goals and recommend tailored solutions to help achieve them - like planning for the future, buying a home or opening a new credit card.
- You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs.
- You'll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs.
- You'll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now.
- Meaningful work & relationships - You'll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals.
- If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you!
This listing is sourced directly from Citizens Financial Group's careers page and normalized into a canonical job model.