Agilent Technologies
Field Service Representative
Canada-Remote Location-Prince Edward Island · Full-time
Sponsorship not specified$52k-$81kDetected 23 days ago
Customer SupportCommunicationProblem Solving
About the role
- You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions.
- Our varied product lines include hardware, software and networking products as well as operating systems.
- Diagnoses and resolves product performance problems.
Responsibilities
- Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software.
Requirements
- A Bachelors or master's degree within the science field - e.g. chemistry, analytical chemistry biochemistry, biotechnology or equivalent College degree with Work experience.
- 2+ years of experience in laboratory environment
- Experience with troubleshooting and problem solving is essential
- Verbal and written communication is clear, respectful and timely
- You enjoy travelling and visiting customers.
- Travel expectation is 25%.
- Additional Details
- This job has a full time weekly schedule. It includes the option to work remotely.
- The full-time equivalent pay range for this position is $52,154.00 - $81,491.00/yr CAD plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations
- Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
- Travel Required:
- 25% of the Time
- Duration:
Nice to have
- Experience with the Agilent Instruments is preferred but not essential
Skills
- https://careers.agilent.com/locations
- Agilent Technologies Inc. is an equal opportunity employer.
Compensation
- The full-time equivalent pay range for this position is $52,154.00 - $81,491.00/yr CAD plus eligibility for bonus, stock and benefits.
Company info
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
- Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
- Train other field engineers and customers in the solutions.
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This listing is sourced directly from Agilent Technologies's careers page and normalized into a canonical job model.