TheGuarantors
CRM Business Systems Analyst (RevOps)
New York, NY · Director
Sponsorship not specified$125k-$145kDetected 48 days ago
SQLData AnalysisProject ManagementHubSpotCRMSalesExcelProcess ImprovementCollaborationCritical ThinkingTime Management
About the role
- We are looking for a highly skilled and motivated Business Systems Analyst to join our team in New York.
- This role will report directly to the Senior Director of Business Systems and requires a deep understanding of CRM systems, particularly HubSpot.
Responsibilities
- CRM and Workflow Expertise: Confidently manage our HubSpot CRM; design and implement sophisticated workflows to enhance business efficiency company-wide.
- Cross-Functional Collaboration: Regularly interface with Sales, Marketing, Data, and Product teams to gather requirements and develop CRM-based technical solutions.
- Data Quality and Sales Support: Enhance sales strategies and decision making through CRM data analysis and quality improvement initiatives.
- Operational Process Improvement: Identify and implement process improvements across the operational stack, leveraging CRM and iPaaS to deliver streamlined solutions.
- Project Management: Lead projects focused on the implementation, integration, and optimization of CRM systems, tracking progress from initiation to completion to ensure timely and successful delivery.
- Training and Enablement: Support user enablement of CRM processes and changes through direct support, training-the-trainer, and documentation.
- Confidently manage our HubSpot CRM; design and implement sophisticated workflows to enhance business efficiency company-wide.
- Regularly interface with Sales, Marketing, Data, and Product teams to gather requirements and develop CRM-based technical solutions.
- Identify and implement process improvements across the operational stack, leveraging CRM and iPaaS to deliver streamlined solutions.
- Support user enablement of CRM processes and changes through direct support, training-the-trainer, and documentation.
Requirements
- Bachelor's degree in Business Administration, Information Systems, or equivalent work experience in a related field.
- A minimum of two years experience in a similar role, with a strong emphasis on CRM systems, their data models, and related Sales and Marketing business processes.
- Proficiency in building and optimizing complex, technical HubSpot workflows, processes, and reports.
- Strong understanding of B2B Sales operations, including goals/metrics, commissions, and account assignments.
- Strong critical thinking, analytical and quantitative skill set, with superior attention to detail and an ability to translate business requirements into technical solutions.
- Proven success in collaborating with diverse teams and managing multiple projects simultaneously.
Nice to have
- Certifications in HubSpot or other relevant CRM platforms.
- Experience in a fast-paced, tech-centric work environment.
- Familiarity with APIs, SQL, and Macros.
- TheGuarantors is an Equal Opportunity Employer.
- We celebrate diversity and are committed to an inclusive environment for all.
Compensation
- $125k-$145k
Company info
- TheGuarantors is a cutting edge fintech company setting the standard in rent coverage with unrivaled insurance products.
- With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their dreams and operators deserve greater protection and growth opportunities.
- That's why we're leveraging our expertise in real estate and using AI-based technology to help operators qualify renters faster while mitigating the risk of rental income loss.
- With $5B+ in rent and deposits guaranteed, we work with 9 of the country's top 10 operators and have been named one of Inc.
- 5000's fastest-growing companies, one of Forbes' Best Startup Employers, and one of Deloitte's Technology Fast 500.
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