North Point Hospitality
Night Desk Supervisor
DoubleTree by Hilton Savannah Historic District, Savannah, GA
Sponsorship not specifiedDetected 22 hours ago
About the role
- Handles sensitive guest information including room assignment and credit card/cash transactions.
- Responds to guest inquiries, ensuring that complaints or requests are handled timely and with sensitivity.
- May respond to escalated guest complaints; provide counsel to Front Desk Agents on responding to customer needs/ complaints.
Responsibilities
- We build high-quality hotels in popular areas.
- Over the years, we've worked with big hotel companies like Hilton and Marriott to create these projects.
- Bring your positive attitude and professionalism, and we'll help you build a rewarding career!
- Manages guest check-in, check-out and billing processes.
- Creates and communicates staffing schedule; ensures proper staffing levels for each shift.
- Works with Front Desk Manager to train and develop Front Desk
Compensation
- $18.50-$19.00 per hour.
Company info
- Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands.
- We're looking for team members who are passionate about hospitality and dedicated to outstanding guest service.
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This listing is sourced directly from North Point Hospitality's careers page and normalized into a canonical job model.