Stord

Head of Billing & Revenue Operations

Remote, United States

Sponsorship not specified$12k-$18kDetected 4 days ago

SalesforceFinancial AnalysisAccountingLogisticsERPCustomer SuccessCadenceLeadershipFinancial ReportingInternal Audit

About the role

We are seeking a strategic, analytically rigorous leader to set the direction and own Revenue and Billing Operations across our 3PL platform, inclusive of fulfillment, parcel, and software services. This is a senior leadership role at the intersection of Finance, Operations, and Engineering - responsible not just for execution, but for designing the organizational model, shaping the function's long-term capability, and driving AI adoption as a core leadership accountability.
The ideal candidate combines deep financial acumen with the ability to operate with high autonomy in ambiguous environments, influence across complex stakeholder groups, and build scalable systems and teams that support Stord's continued growth across US, Canada, and UK operations.
We are seeking a strategic, analytically rigorous leader to set the direction and own Revenue and Billing Operations across our 3PL platform, inclusive of fulfillment, parcel, and software services.

Functional Strategy & Org Design
Design and evolve a scalable organizational model that supports long-term growth across a complex, multi-service, multi-entity platform
Own end-to-end, contract-driven billing processes across parcel and fulfillment services
Design and maintain client-specific billing configurations and pricing structures
Balance short-term execution with longer-term capability building
results evaluated on sustained accuracy, scalability, and ability to deliver at scale
Systems, Data & Process Design
Develop a deep understanding of data flows across WMS, TMS, parcel systems, and billing platforms
Partner with Engineering and Data teams to define, improve, and automate billing logic and integrations
Identify and resolve root-cause gaps in data capture or system design that impact revenue realization

12-18 years of progressive experience in revenue operations, billing, finance, or related roles - preferably in logistics, 3PL, or high-volume transaction environments
Strong understanding of complex billing models (usage-based, contract-driven, multi-service pricing)
Demonstrated ability to work across data systems and understand underlying data flows (ERP, WMS, TMS, billing platforms)
Exceptional ability to communicate with influence across Finance leadership, CFO, and executive stakeholders

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order.
Set the multi-year strategic vision for Revenue and Billing Operations, anticipating future business needs, system constraints, and capability gaps before they become execution risks

To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

This listing is sourced directly from Stord's careers page and normalized into a canonical job model.