MeridianLink

Sr. Director, Pricing Strategy & Operations

US Remote · Director

Sponsorship not specifiedDetected 83 days ago

SQLStakeholder ManagementSalesforceCRMSalesFinancial ModelingExcelResearchLeadershipCommunicationPublic SpeakingAdaptability

About the role

We're seeking a operationally rigorous pricing leader to unlock revenue growth and maximize value capture across our expanding product portfolio.
This is an execution-heavy, operator role.
Work with Product Marketing on supportive collateral and gtm planning. - Consolidate "voice of customer" signals by systematically gathering and categorizing sales feedback and direct customer feedback.

Train the Sales organization on the new packaging and pricing and collaborate with Sales Enablement to ensure materials are understood and that the team is able to communicate the details and value proposition.
Implement key rollout metrics and build dashboards/trackers to monitor them.

10+ years in pricing, monetization, and operations in B2B SaaS, including 5+ years in senior leadership roles owning pricing outcomes.
Proven track record leading multiple end-to-end pricing and packaging transformations across multi-product SaaS portfolios, including systems, enablement, and customer migration.
Adaptability: Role spans product and program skills
requires a hybrid "analytics + persuasion" mindset and comfort in ambiguity and fast-paced environments.
Strong communication & stakeholder management: proven ability to align teams without direct authority, keeping cross-functional leads accountable.
Voice-of-customer synthesis: skilled at running feedback loops, triaging incoming feedback, identifying patterns, and balancing anecdote vs. data with empathy.
Working familiarity with Salesforce, CPQ, modern billing platforms, SQL, and at least one BI tool. Advanced Excel / financial modeling is a must.
Analytical mindset: Strong data skills
able to design dashboards and derive insights from both quantitative metrics and qualitative inputs.

Experience packaging and pricing AI-based product features.
Executive presence enabling you to present confidently to executive teams and board members, presenting pricing strategies with confidence and defending recommendations with data.
Experience with pricing research methods preferred (van Westendorp, conjoint, segment surveys, customer interviews).

Ongoing Product & Pricing Introduction
Stand up the repeatable intake-to-launch process for every new product, module, or pricing change. Run the monthly pricing committee.
Build monetization frameworks for new features and capabilities.
Own post-launch reviews to evaluate pricing performance.
Ongoing Price Studies & Competitive Intelligence
Run a continuous price-study motion.
Operator mindset, strong voice-of-customer synthesis, commercial instincts.

Annual Price Updates
Own the annual price-update cycle end to end, including timeline, approvals, and the playbook Sales, CS, Finance, and Marketing run against.

Own end-to-end rollout health including the phased plan, milestone tracking, systems and GTM readiness, and mid-flight program adjustment as needed.

Consolidate "voice of customer" signals by systematically gathering and categorizing sales feedback and direct customer feedback. Separate patterns from noise to ensure necessary adjustments are made and the field is supported as they approach our customers.

This listing is sourced directly from MeridianLink's careers page and normalized into a canonical job model.