cffm
Refugee Health Clinic Medical Receptionist
Kitchener, Ontario · Full-time
Sponsorship not specified$28k-$36kDetected 14 hours ago
ExcelEHR/EMRCommunicationAdaptabilityMicrosoft Office
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- The role requires excellent communications skills and coordination of health care for refugees working along with the Reception House Waterloo Region staff and interpreters from the Kitchener-Waterloo Multicultural Center.
Responsibilities
- Organize and maintain paperwork flow and process
- Documents and maintains clear records in the EMR for all communication with patients, specialist offices and community partners
- Manages messages within PSS to track appointments and referrals
- Maintains updated patient demographics by obtaining, recording and revising personal information
- Provide administrative support to the team as needed - faxing, mailing
- This clinic is one of multiple FHT programs, and support to other programs on an as needed basis is part of working within our team.
Requirements
- Excellent information technology skills including working knowledge of Windows and Microsoft Office 365 - Excel
- Experience working with a patient/client database system for booking, billing, scheduling, and retrieving information.
- Comfort and experience working with non-English speaking populations, or through an interpreter.
- Post secondary education - preferably related to health, an asset
- Minimal 2 years' experience in an administrative position in a healthcare organization - preferably primary care
- EMR experience, preferably Practice Solutions
- Excellent communications (written, verbal, and interpersonal) skills (additional languages are an asset ie: Arabic, Dari, Farsi)
- Ability to multitask, prioritize and manage time effectively, in order to optimize productivity and meet critical deadlines with specific attention to detail in a fast-paced environment
- Strong self-starter, able to effectively prioritize key tasks and deliverables with limited day-to-day direction, are a solution orientated thinker
- Demonstrated ability to work collaboratively and take direction from health care professionals
- Proven ability to keep confidential information regarding patients, health care providers, employees, business operations and team information
Nice to have
- Practice Solutions experience preferred
Compensation
- $28k-$36k
Benefits
- The Centre for Family Medicine FHT (CFFM FHT) is currently seeking a permanent full-time (28 - 36 hours per week) Medical Receptionist to join the CFFM Refugee Health Clinic (CFFM-RHC) and Other FHT Programming.
- The CFFM-RHC works closely with the Reception House to ensure that all government assisted refugees (GARs) who settle in Waterloo Region have their initial health care needs met.
- Monday, Wednesday, and Friday clinics are NP-led and designed to see patients for episodic care, well women and well baby care, health promotion and chronic disease management.
- Scanning all medical reports, forms (after ensuring completion with appropriate consents, signatures) into EMR and messaging the appropriate provider(s)
Company info
- Ensures that interpretation is arranged, as needed and we are able.
This listing is sourced directly from cffm's careers page and normalized into a canonical job model.