Samsara
Senior Trial Success Manager
Remote - US · Senior · Full-time
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About the role
- Samsara's Trial Success team ensures enterprise trials are executed with excellence.
- By enabling seamless trial execution, we help prospects realize the full value of our solution and prepare them for successful implementation.
- This is a high-profile role, critical to driving trial conversion, overall sales success, and long-term customer adoption, particularly in the Enterprise Sales segment.
Responsibilities
- Manage the trial of Samsara technology for enterprise prospects, developing tailored trial plans customized to the prospect's specific needs.
- Lead value-based conversations to establish success criteria, define project scope and manage internal and external teams accountable for the end-to-end delivery of the trial.
- Build collateral to support trial process standardization including job aids, communication templates, mutual action plans in Accord, etc.
- Lead internal account team strategy sessions to unblock deals and drive alignment on next steps to progress the trial, coordinate leadership support asks, and more.
- Create tailored meeting content for key trial milestones and ad hoc engagements as needed.
- Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale.
- You will partner closely with internal sales, sales engineering, and other cross functional teams to create and drive progress on customized trial plans tailored to client needs.
- If you're ready to build for the long term and own the outcome, your journey starts here.
- At Samsara, we build for the people who keep the global economy moving.
- We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders.
Requirements
- You are a natural relationship builder:
Nice to have
- 8+ years of experience in a client-facing role working with larger, Enterprise clients - strategic consulting, account management, project management, sales
- SaaS or technology experience preferred.
- Strong project management experience (PMP certification is a plus).
Skills
- Samsara (NYSE:
- Exceptional verbal and written communication skills to convey complex ideas concisely.
- Strong quantitative, communication, and presentation skills.
Compensation
- The compensation range shown spans approved pay zones for this role.
Benefits
- Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.
- Flexible Working
- Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.
- a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.
Company info
- Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.
- Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
- Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.
- At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy.
- Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.
- Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.
- As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
- You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams.
- You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
- Trial Success Manager (TSM), you will support trial execution, working alongside the Sales team to ensure that prospective customers experience the full value of our solutions during the trial.
- With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
This listing is sourced directly from Samsara's careers page and normalized into a canonical job model.