Attio
Solutions Engineer [Pre and Post-Sales] - SMB
New York · Exec
Sponsorship not specifiedDetected 219 days ago
JavaScriptPythonSQLCRMOnboardingCustomer SuccessCommunicationProblem SolvingCritical Thinking
About the role
- We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact.
- With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
- We're looking for a Solutions Engineer who's thoughtful, resourceful, and resilient - and wants to help reinvent how millions of people work.
Responsibilities
- Design and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hours
- Identify accounts where there is opportunity to expand Attio's impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growth
- Our hiring process is designed to help us identify people with critical thinking and analytical problem solving abilities.
Requirements
- Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL)
Company info
- Work directly and independently with Attio's new customers via video call, email, and live chat to ensure their success with Attio
- Work collaboratively with internal teams (e.g., support or engineering) to address and resolve customers' product issues
This listing is sourced directly from Attio's careers page and normalized into a canonical job model.