Forward Deployed Software Engineer

About the role

• Own the full end-to-end delivery of high-impact solutions for our most strategic partners Efficiently resolve urgent technical customer support tickets; ensure proactive and timely communication with key client stakeholders Drive innovation through coding and implementation in order solve complex problems Collaborate cross-functionally with product and
• engineering teams to influence priorities and shape product roadmap Build and maintain internal documentation, playbooks, and enablement content Actively partner with customers to define success metrics, KPIs, and adoption strategies aligned to their goals; track progress against metrics Represent the voice of the customer internally, and provide actionable