DeNova
Medical Front Desk-Patient Engagement Specialist II
Phoenix, Arizona · Mid
Sponsorship not specifiedDetected 8 days ago
Customer SupportEHR/EMRCommunicationCollaboration
About the role
- Job Purpose: This position serves as a first point of contact for all entities that enter a medical facility and is responsible for a variety of activities related to patient intake and care.
- Schedule appointments in accordance with established guidelines.
- Ensure that patient forms, pre-visit screeners, consent packets, and demographic and insurance information are accurately completed and uploaded into the electronic medical record system.
Responsibilities
- Complete all document scanning on the same business day they are received.
Requirements
- Collect co-payments, deductibles, and handle other financial transactions as required.
- What We Need From You: GED or High School Diploma required.
- Valid BLS Certification, and an Arizona Fingerprint Clearance card required (Denova will assist with obtaining a Fingerprint Clearance Card upon acceptance of the offer).
- GED or High School Diploma required.
Nice to have
- Proficiency in using electronic record-keeping systems (EMR, billing software, insurance carrier portals, spreadsheets, etc.) preferred.
- Bilingual capabilities preferred.
Benefits
- Comprehensive low-cost medical, dental, and vision insurance.
- Generous retirement plan with a 3% company match.
- Secure your future with both long and short-term disability options Enjoy holiday pay, PTO, and life insurance benefits.
- Protect your future with long and short-term disability options.
- We offer an employee wellness program and fantastic discounts for all Denova team members.
- Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area.
- We provide a "whole person" approach to health and promote collaboration among our team of primary care providers and specialists.
- Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.
- Medical Assistant certification or Associate degree in a health-related field preferred.
- Minimum of six months' professional experience in a similar role, such as customer service or medical front office, preferred.
Company info
- Your Work Schedule: Join us onsite for dynamic workdays, Monday through Friday, from 9:00 AM to 5:30 PM Perks of Being Part of Denova: Comprehensive low-cost medical, dental, and vision insurance.
This listing is sourced directly from DeNova's careers page and normalized into a canonical job model.