Dialogue EN
Senior IT Specialist
Montréal, Canada · Senior
Sponsorship not specifiedDetected 27 days ago
AWSGCPAzureTerraformAccessibilityCustomer SupportMentoring
About the role
- About Dialogue Dialogue is the #1 virtual care provider in Canada.
- When it comes to our work, we set the bar high.
- Together, we're transforming health and helping millions improve their well-being.
Responsibilities
- Provide Level 2/3 support across hardware, software, SaaS, identity, network, and endpoint issues in a macOS-first environment.
- Lead IT projects end-to-end: discovery, stakeholder alignment, implementation, documentation, change management, and post-launch support.
- Support device management and endpoint workflows in our MDM, and build automations to cut down on manual work.
- discovery, stakeholder alignment, implementation, documentation, change management, and post-launch support.
- We'd love to hear from you if you have 5+ years in IT operations, technical support, endpoint management, and/or a security-adjacent role.
Requirements
- Experience with an MDM platform (e.g., Iru or Jamf).
- Experience with infrastructure-as-code for SaaS/identity (e.g., Terraform).
Skills
- As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone.
- Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.
Visa & Work Authorization
- Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status
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This listing is sourced directly from Dialogue EN's careers page and normalized into a canonical job model.