Dialogue EN

Dialogue EN

Senior IT Specialist

Montréal, Canada · Senior

Sponsorship not specifiedDetected 27 days ago
AWSGCPAzureTerraformAccessibilityCustomer SupportMentoring

About the role

  • About Dialogue Dialogue is the #1 virtual care provider in Canada.
  • When it comes to our work, we set the bar high.
  • Together, we're transforming health and helping millions improve their well-being.

Responsibilities

  • Provide Level 2/3 support across hardware, software, SaaS, identity, network, and endpoint issues in a macOS-first environment.
  • Lead IT projects end-to-end: discovery, stakeholder alignment, implementation, documentation, change management, and post-launch support.
  • Support device management and endpoint workflows in our MDM, and build automations to cut down on manual work.
  • discovery, stakeholder alignment, implementation, documentation, change management, and post-launch support.
  • We'd love to hear from you if you have 5+ years in IT operations, technical support, endpoint management, and/or a security-adjacent role.

Requirements

  • Experience with an MDM platform (e.g., Iru or Jamf).
  • Experience with infrastructure-as-code for SaaS/identity (e.g., Terraform).

Skills

  • As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone.
  • Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

Visa & Work Authorization

  • Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status

This listing is sourced directly from Dialogue EN's careers page and normalized into a canonical job model.