1kosmos
Customer Success Manager - Federal
United States · Contract
No sponsorship$63k-$800kDetected 287 days ago
CybersecurityAccount ManagementProcurementCustomer SuccessZero TrustLeadershipCommunication
About the role
- 🌐 About 1Kosmos 1Kosmos enables secure, user-controlled digital identities for citizens, customers, and workforces. Through advanced passwordless authentication and identity verification, our platform reduces fraud, secures access, and simplifies identity management at scale. We're trusted by leading organizations across government, telecom, retail,
- banking, and tech, and are now expanding our federal footprint with a focus on impactful partnerships and mission-critical use cases. 🎯 Role Overview We are seeking a Customer Success Manager (CSM) to join our high-growth team with a focus on the federal government sector. This role is critical to ensuring adoption, engagement, and value realization for
Responsibilities
- Drive user engagement and manage project milestones through onboarding, enablement, and early usage. ·
Nice to have
- Understanding of federal procurement and compliance (ATO, TIC 3.0, ICAM frameworks) · Previous experience in startup/growth-stage environment · Ability to obtain a Top Secret/SCI clearance is required
- active clearance strongly preferred.
Compensation
- $63k-$800k
Company info
- Own the post-sales relationship with federal customers, ensuring successful onboarding and long-term adoption. ·
Visa & Work Authorization
- Citizen (mandatory for federal work) · 3–7 years of experience in Customer Success, Program Management, or Federal Account Management · Experience working with U
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This listing is sourced directly from 1kosmos's careers page and normalized into a canonical job model.