Usaa

Auto Appraiser - Photo

Sacramento Metro, CA Home

No sponsorship$58k-$104kDetected 1 day ago

ValuationCommunicationProperty & Casualty

About the role

As an Auto Appraiser - Photo, you will be responsible to investigate, evaluate and appraise vehicle damage claims for both repairable and total loss vehicles to ensure estimate accuracy in compliance with state laws and regulations.
Accountable for delivering exceptional member service through setting appropriate expectations, proactive communications, advice, and emotional intelligence.
This role is remote eligible in the continental U.S. with occasional business travel.

Maintain accurate and current claim file documentation throughout the claims process for moderate to complex claims.
Maintain high standards of productivity through effective desk management, timely follow-ups, and accurate mapping of repair plan and timeline for repair in support of fast and accurate claim adjudication.
Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

May require the ability to operate a company vehicle within assigned territory.
May require the ability to reach, handle, squat, bend, climb, and are keen as needed to complete inspections of damaged vehicles.
May require the ability to work outdoors in inclement weather conditions
May be required to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
1 year of auto appraising experience.
Progressive knowledge of P&C insurance policy contracts and coverages, auto parts distribution process and claim appraisal process and procedures.
Working knowledge of estimating losses using CCC or similar estimating platforms.

You are paid within the salary range based on your experience and market data of the position.
The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
$57,590 - $103,870.

Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Proactively provide policyholders with information regarding their coverage, repair estimate or total loss valuation, and claims/repair process, while setting appropriate expectations.
Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA is an Equal Opportunity Employer.

This listing is sourced directly from Usaa's careers page and normalized into a canonical job model.