Rehlko
Senior Service Specialist, Diesel Engines (Remote USA)
Kohler,WI · Senior
No sponsorship$63k-$80kDetected 8 days ago
SparkCustomer SupportAR/VRCommunication
About the role
- Why Work at Rehlko Our work is guided by our purpose: creating an energy-resilient world for a better future.
- This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.
- Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world.
Responsibilities
- Support our dealers and OEM partners in a manner that maintains and grows our service level as a competitive advantage over other engine brands
- Identify any potential problem trends based on field reports, arrange for the return of sample parts, and submit Field Complaints as needed to drive corrective action.
- Personally demonstrate and drive the Kohler Core Competencies.
- Drive Continuous Improvement
- The Senior Service Specialist, u nder the direction of the Manager of Field Service, will assist dealers and OEMs with technical support, technical training, and disposition warranty claims.
- Provide direct technical support to our dealers and other customers through our technical call center, email, product support requests and other channels.
- Occasional visits to dealers and OEM partners to build a technical relationship and support their business growth.
Requirements
- Three to five years of experience of troubleshooting and repairing common rail diesel engines.
- Strong customer experience skills are required along with ability to read and interpret, engineering drawing, wiring diagrams and technical manuals.
- Ability to travel approximately 25% including some international travel
- Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
- Attend trade shows as required to be the face and voice of diesel service at these events.
Nice to have
- Experience with small spark ignited engines a plus.
- Associates degree in an engine or mechanical / electrical field preferred.
Compensation
- Occasional visits to dealers and OEM partners to build a technical relationship and support their business growth. Attend annual dealer open houses to support dealers and their customers.
- Attend annual dealer open houses to support dealers and their customers.
Benefits
- At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work.
- We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world.
- Competitive compensation and benefits
Company info
- Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are.
- In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?
- Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.
- Americans with Disabilities Act (ADA)
- Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation.
- Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another.
- Learn more about Rehlko at http://www.rehlko.com/who-we-are.
- It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws.
- Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability.
- Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws.
- If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com.
- Rehlko is an equal opportunity/affirmative action employer.
- Curiosity - Seek, learn, share
- Trust - Go farther together
Visa & Work Authorization
- Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
This listing is sourced directly from Rehlko's careers page and normalized into a canonical job model.