Carey

Guest Experience & Operations Coordinators

Vancouver, Canada · Part-time

Sponsorship not specifiedDetected 6 days ago

LogisticsPerformance ManagementCustomer SupportCommunicationCollaborationMentoringAdaptability

About the role

This is not a traditional front desk position-it is a unique entry point into the organization with a clear pathway for growth.
All Guest Experience & Operations Coordinators begin with hospitality as their foundation, welcoming guests and residents, ensuring a seamless front desk experience, and supporting day-to-day operations across Carey Seminary, Carey Residences, and Carey Lodge.
From there, you will take on special projects and assignments in a specialization track aligned with your skills, interests, and organizational needs.

Support student move-in and move-out logistics in collaboration with residence staff.
Administrative & Hub Coordination Maintain reservation and occupancy tracking through MEWS.
Maintain accurate records of check-ins, check-outs, and payment status.
Systems & Process Support Operate and support key organizational systems, including: MEWS - guest and residence bookings Goki - digital key access Populi - student financial transactions Freshdesk - help desk management and communications Monitor and triage incoming requests to the appropriate internal teams.
Support process improvements and system adoption initiatives.
Deliver exceptional service to guests, students, residents, and colleagues.
Proven ability to learn quickly, manage competing priorities, and adapt to changing circumstances.

& Experience Spiritual & Missional Alignment A personal commitment to the Lordship of Jesus Christ and a life shaped by biblical truth, spiritual maturity, and alignment with the Classical Protestant Tradition.
Demonstrated love for the Church and a calling to serve within a Christ-centered, discipleship-focused institution.
Resonance with Carey's mission and a desire to contribute to a culture of formation, faithfulness, and theological clarity.
Demonstrate continuous growth in hospitality, operational, and administrative competencies.
Identify opportunities to improve systems, processes, and the overall guest experience.
ideally in business, communications, hospitality management, information technology, or a related field.
1-3 years of experience in hospitality, customer service, administration, or a related professional environment.
Experience with digital platforms and online systems is considered an asset.

Performance, Learning & Continuous Improvement Participate in Carey's Continuous Performance Management framework, including annual goals, quarterly priorities, and regular coaching conversations.

Contribute to a culture of accountability, learning, and operational excellence.
Education & Experience Bachelor's degree completed or nearing completion preferred; ideally in business, communications, hospitality management, information technology, or a related field.

Part-Time Casual Opportunities We are also hiring two Part-Time Casual Guest Experience & Operations Coordinators.

This listing is sourced directly from Carey's careers page and normalized into a canonical job model.