Uber Freight
Commercial Strategy and Transformation Lead
San Francisco, CA 94158, United States · Full-time
Sponsorship not specified$122k-$150kDetected 7 days ago
ForecastingLogisticsPerformance ManagementCustomer SuccessCommunicationProblem Solving
About the role
- The ideal candidate combines strategic thinking with operational execution.
- They are also passionate about leveraging AI and emerging technologies to improve productivity, decision-making, and organizational effectiveness.
Responsibilities
- They can diagnose complex business challenges, structure ambiguous problems, influence senior stakeholders, and drive change across large, matrixed organizations.
- Drive high-impact initiatives that improve commercial effectiveness, customer experience, and business performance
- Partner with senior leaders to identify root causes of organizational friction and develop scalable solutions
- Develop recommendations regarding roles, responsibilities, handoffs, and accountability across commercial teams
- Support initiatives that improve forecasting, planning, resource allocation, and performance management
- Design future-state experiences that simplify internal operations while improving customer outcomes
- Partner closely with Enablement and Operations teams to drive adoption of new ways of working
- Drive Cross-Functional Alignment
- Build strong partnerships across Sales, Customer Success, Pricing, Revenue Operations, Product, Finance, Marketing, and Enablement
- Develop executive-ready recommendations, business cases, and decision support materials
Requirements
- 7+ years of experience in management consulting, commercial strategy, business transformation, revenue operations, GTM Strategy, or related fields
- Experience leading complex cross-functional initiatives in enterprise B2B organizations
Nice to have
- Experience in SaaS, logistics, transportation, enterprise technology, or other complex B2B environments
- Experience working across Sales, Customer Success, Revenue Operations, Pricing, and Finance organizations
- Background in consulting, strategy, transformation, or operational excellence functions
- Experience designing customer journeys, seller journeys, operating models, or large-scale process transformations
- Demonstrated use of AI tools to improve personal productivity and business outcomes
- Experience leading change management and adoption efforts across large organizations
- About Uber Freight
- Uber Freight helps companies move goods more reliably and efficiently.
Skills
- Structure ambiguous business challenges into actionable workstreams and recommendations
- Analyze and improve seller, customer success, and cross-functional workflows to reduce friction and increase productivity
- Help define and operationalize future-state commercial processes, governance models, and decision frameworks
- Map current-state seller and customer journeys to identify bottlenecks, inefficiencies, and customer pain points
- Facilitate executive discussions and working sessions to align stakeholders around priorities and solutions
Compensation
- The target base salary for this position is between $122,000- $149,600
- The target base salary for this position is between $134,000- $164,550
Company info
- Uber Freight is transforming how our commercial organization operates to create a more seamless experience for customers and customer-facing teams.
Equal opportunity
- Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer.
Visa & Work Authorization
- No immigration sponsorship or transfer available for this role
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This listing is sourced directly from Uber Freight's careers page and normalized into a canonical job model.