Nightingale Veterinary Partners

Nightingale Veterinary Partners

Veterinary Launch Operations Associate

New York, New York, United States

Sponsorship not specified$58k-$65kDetected 23 hours ago
Communication

About the role

  • The organization includes practices in New York, New Jersey, Connecticut, Pennsylvania, Massachusetts and Florida.
  • This junior-level, hands-on role requires previous veterinary hospital experience.
  • During a launch, this person will typically spend four to six weeks onsite preparing the hospital and supporting the team through go-live.

Responsibilities

  • Maintain a punch list and track outstanding items
  • Take photos, document issues, and follow up on incomplete work

Requirements

  • Ability to stand and walk for extended periods
  • Ability to unpack, move, and organize equipment and supplies
  • Ability to lift up to 40 pounds
  • Able to work independently and manage changing priorities

Nice to have

  • Confirm basic ezyVet functions, templates, permissions, and printing
  • Previous veterinary hospital experience is required
  • Experience as a veterinary assistant, technician, client service representative, or similar role is preferred
  • Strong organization, follow-through, and communication skills
  • Comfortable with physical, administrative, and basic technical tasks
  • Comfortable traveling and working early mornings, evenings, or weekends

Compensation

  • Generous paid time off, up to 120 hours of PTO per year
  • The salary range for this role is: $58,000-$65,000.
  • This salary range represents our target hiring range for this role.
  • The proposed salary will be dependent on the candidate's skills, experience, and competencies
  • $58,000 - $65,000 USD

Benefits

  • Comprehensive medical, dental and vision coverage
  • Generous paid time off, up to 120 hours of PTO per year
  • Paid Parental Leave
  • Elective benefits through MetLife

Company info

  • Nightingale Veterinary Partners is a fast-growing family of veterinary practices, headquartered in New York City. The organization includes practices in New York, New Jersey, Connecticut, Pennsylvania, Massachusetts and Florida.
  • We are building a company focused on clinical excellence, sustainable growth, and long-term value creation. As we continue to scale, we are seeking an IT Generalist who wants to play a meaningful role in helping shape the future of the organization.
  • We are hiring a Launch Operations Associate to support the opening of new veterinary practices and provide regular coverage at our existing hospitals.
  • This junior-level, hands-on role requires previous veterinary hospital experience. During a launch, this person will typically spend four to six weeks onsite preparing the hospital and supporting the team through go-live. When not assigned to a launch, they will work regular shifts at our existing practices.
  • Nightingale Veterinary Partners is a fast-growing family of veterinary practices, headquartered in New York City.
  • We are building a company focused on clinical excellence, sustainable growth, and long-term value creation.
  • As we continue to scale, we are seeking an IT Generalist who wants to play a meaningful role in helping shape the future of the organization.
  • When not assigned to a launch, they will work regular shifts at our existing practices.
  • The role requires out of state travel, including overnight stays several times per year.
  • What Success Looks Like
  • The Launch Operations Associate helps make sure new hospitals are organized, stocked, tested, and ready for the team and clients.
  • The right person will notice what needs to be done, keep track of details, work well with others, and communicate quickly when something needs additional support.
  • Launch Support
  • Receive, unpack, organize, and track equipment and supplies
  • Match packing slips to purchase orders and report missing or damaged items
  • Stage equipment and supplies in the correct rooms and keep work areas organized
  • Coordinate with delivery drivers, vendors, and installers
  • Prepare rooms, workstations, and supplies before staff arrive
  • Go-Live Support
  • Help staff set up and log in
  • Answer basic questions about supplies, rooms, and equipment
  • Restock supplies and test labels, barcodes, phones, printers, and payment terminals
  • Escalate operational issues as they arise
  • Existing Hospital Support
  • When not assigned to a launch, work regular shifts at existing veterinary hospitals based on staffing and operational needs.
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This listing is sourced directly from Nightingale Veterinary Partners's careers page and normalized into a canonical job model.