Invoca

Invoca

Senior Platform Technical Product Manager

Remote - US (see posting for locations) · Senior

Sponsorship not specified$117k-$175kDetected 22 days ago
Distributed SystemsAWSGCPCloud PlatformsCI/CDDevOpsSite Reliability EngineeringMachine LearningProduct ManagementAgileLeadershipCommunicationCollaboration

About the role

  • Architecting Invoca's Platform Foundation
  • As Invoca accelerates the modernization of its platform-moving from a monolith to a service-oriented architecture leveraging IaaS, PaaS, and SaaS solutions-we are adopting a Platform as a Service strategy.
  • Your success will directly translate into improved engineering velocity, reduced technical debt, and clear alignment between platform investments and core business outcomes.

Responsibilities

  • Partner with engineering leaders to define architectural direction and platform standards.
  • Collaborate with Product Managers and other stakeholders to understand platform dependencies and drive alignment across multiple engineering teams.
  • SRE: Provides the core infrastructure, observability, and stability to enable engineering teams to build new services and scale our platform effectively.
  • This role requires a systems mindset, sitting at the intersection of engineering, architecture, and product to build scalable, reliable, and reusable platform services that power our product ecosystem.
  • Cross-Functional Leadership: Partner with engineering leaders to define architectural direction and platform standards.
  • Technical Decision-Making: Evaluate complex build vs. borrow vs. buy decisions and vendor integrations.
  • Invoca is committed to building an inclusive culture that values diverse perspectives and experiences.

Requirements

  • This is a highly technical role that requires deep systems thinking, strong execution skills, and the ability to translate business needs into robust technical solutions.
  • Strong working knowledge of distributed systems, APIs, cloud infrastructure (AWS/GCP), and data platforms.
  • Familiarity with CI/CD, DevOps practices, and system reliability principles.
  • Candidates must be based within ~2 hour drive of these areas.
  • Occasional business travel may be required.

Skills

  • Demonstrated ability to influence without direct authority across multiple technical teams.
  • Strong written and verbal communication skills, able to articulate technical trade-offs to both engineers and business stakeholders.
  • Background in software engineering or technical architecture.
  • Experience with observability, identity, security, or internal developer platforms.
  • Familiarity with AI/ML infrastructure or data-intensive systems.
  • Experience supporting enterprise-grade security and compliance standards.
  • Exceptional prioritization and decision-making skills with an analytical, data-driven approach.
  • Soft Skills & Leadership:

Compensation

  • Salary, Benefits & Perks:

Benefits

  • Flexible Time Off - We encourage a healthy work-life balance.
  • Our flexible paid time off policy allows you to recharge and take time away as needed.
  • Health Benefits - Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family.
  • Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
  • Stock Options - All employees are invited to share in Invoca's success through stock options.
  • Mental Health Program - Well-being support on a broad range of issues is available through our SpringHealth program.
  • Paid Family Leave - Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
  • Paid Medical Leave - Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
  • InVacation - As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
  • Wellness Subsidy - We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
  • Salary Range $117,000-$175,000 / plus bonus potential
  • At Invoca, all new hires in the U.S. receive benefits starting on day one of employment.

Company info

  • About Invoca
  • Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth.
  • Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture.
  • You will be a key member of the Architecture team, partnering directly with the Site Reliability Engineering (SRE) and Developer Enablement teams.
  • Ensure platform services are well-documented, discoverable, and user-friendly.
  • Actively gather internal customer feedback to continuously improve the overall developer experience and track and improve platform adoption across engineering teams.
  • Core Qualifications (What You'll Need)
  • We are looking for a proven track record of impact and experience, recognizing that this is not always tied to a strict number of years.
  • We are seeking a Platform Technical Product Manager (TPM) to partner with technical leadership to define the strategy, roadmap, and execution for our internal platform capabilities.
  • We are proud to be an

Equal opportunity

  • equal opportunity employer
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This listing is sourced directly from Invoca's careers page and normalized into a canonical job model.