Openrouter
Forward Deployed Engineer
Remote (US)
Sponsorship not specifiedDetected 50 days ago
TypeScriptPythonCloud PlatformsRESTMachine LearningLLMsAgentic AILLMOpsSalesCustomer SuccessCommunication
About the role
- You will work directly with our customers after the sale to help them get live quickly, integrate OpenRouter into production systems, improve their inference architecture, and expand usage across teams and applications.
- You will be deeply hands-on with developers.
Responsibilities
- Partner with Customer Success Managers and Account Executives to define success plans, implementation milestones, and technical adoption goals.
- Create implementation guides, reference architectures, code examples, and reusable playbooks for common customer patterns.
- Build strong technical relationships with customer developers, engineering leaders, AI teams, and platform teams.
Requirements
- 4+ years of experience in a technical customer-facing role such as Forward Deployed Engineer, Solutions Engineer, Solutions Architect, Technical Account Manager, Developer Advocate, or Customer Engineer.
- Strong software engineering fundamentals and ability to read, write, and debug production-quality code.
- Experience working with APIs, SDKs, cloud infrastructure, developer platforms, or AI/ML infrastructure.
- Familiarity with LLMs, inference, model evaluation, prompt engineering, agents, latency/cost tradeoffs, and production AI application patterns.
Nice to have
- Experience with OpenAI-compatible APIs, model routing, evals, observability, or LLM application frameworks.
- Prior experience in customer success, post-sales engineering, or implementation roles at an API, infrastructure, developer tools, or AI company.
- Familiarity with Python, TypeScript, REST APIs, streaming APIs, and common backend application architectures.
- In your first 30 days, you will learn OpenRouter's product, customer base, implementation patterns, and post-sales motion.
- You will shadow customer calls, understand common integration paths, and begin supporting customer onboarding.
- You can go deep technically while staying focused on business outcomes.
- You like operating across code, customer conversations, product feedback, and adoption strategy.
- You are comfortable with ambiguity and can turn repeated customer problems into scalable systems, playbooks, and product insights.
Skills
- Excellent written and verbal communication skills, especially when explaining technical topics to mixed audiences.
- High ownership, bias for action, and comfort operating in a fast-moving startup environment.
Company info
- Lead technical onboarding for new customers after contract close, helping them move from kickoff to production usage.
- Help customers integrate OpenRouter into their applications, workflows, infrastructure, and developer environments.
- Work with customers to understand their AI use cases, application architecture, traffic patterns, and inference goals.
- Help customers evaluate models and providers across quality, latency, cost, reliability, privacy, and scale requirements.
- Drive customers from initial API usage to broader production deployment across teams and applications.
- Act as a trusted technical advisor for customers building AI-native products, agents, internal tools, and production LLM workflows.
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This listing is sourced directly from Openrouter's careers page and normalized into a canonical job model.