Elementfleet

Future Opportunities: Relationship Manager

United States - Remote

Sponsorship not specified$100k-$132kDetected 18 days ago

Stakeholder ManagementSalesforceCRMPipeline ManagementForecastingLeadership

About the role

You will develop and execute proactive account strategies, strengthen customer partnerships, identify growth opportunities, and align Element's products and services to support client success.
Success in this role requires strong cross-functional leadership, executive relationship management, commercial acumen, and the ability to influence internal and external stakeholders to deliver measurable business results.
As a client-focused Relationship Manager on our Commercial team you will serve as the overall strategic owner of assigned client relationships and be accountable for driving long-term revenue growth, client retention, client satisfaction, and expansion opportunities across your portfolio.

Maintain proactive engagement with clients to understand business priorities, operational challenges, growth initiatives, and evolving requirements through Know Your Client (KYC) strategies and executive relationship management.
Identify, qualify, and drive strategic growth opportunities including cross-sell, upsell, share-of-wallet expansion, new service adoption, and multi-regional opportunities.
Partner with clients to develop value-driven solutions aligned to customer goals while managing objections, escalations, risks, and client concerns.
Lead proactive client renewal strategies including RFP management, pricing negotiations, contract strategy, and commercial optimization.
Maintain portfolio visibility and operational discipline through Salesforce.com (SFDC), including forecasting, relationship plans, opportunity management, pipeline management, and executive account summaries.
Lead and coordinate cross-functional engagement across Sales, Client Success, Operations, Strategic Consulting, Ordering, Product, Finance, and other internal teams to deliver an exceptional customer experience.
Drive execution of customer engagement plans while collaborating with internal stakeholders to resolve issues, improve client satisfaction, and achieve client objectives.

Experience managing and growing a portfolio of existing client relationships.
Experience collaborating across cross-functional business teams.
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Experience working with Salesforce.com (SFDC) or similar CRM platforms.
Experience supporting clients across North America and Latin America.
Knowledge of account planning, pipeline management, and opportunity management.
Experience aligning products and services with customer business objectives.
Strong strategic planning, influencing, and stakeholder management skills.
For Canada Only Fluency in French and English an asset
By applying, you'll be considered for future opportunities that align with your experience.
Because this is a talent pipeline posting, the timing of recruiter outreach will vary based on business needs and anticipated openings.

Develop and execute comprehensive account strategies and annual portfolio plans designed to achieve revenue growth, client retention, pricing optimization, contract renewals, and expansion opportunities across the assigned client portfolio.

Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Disability-related accommodations during the application and interview process are available upon request.

Element employees make a difference in the lives of others every day.
We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience.

equal opportunity employer committed to diversity, equity, inclusion, and belonging.
Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.

c information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other charac

This listing is sourced directly from Elementfleet's careers page and normalized into a canonical job model.