Justworks

Justworks

Lead Program Manager, Technology

New York, New York

Sponsorship not specified$166k-$214kDetected 13 days ago
ExpressA/B TestingCadenceLeadershipCommunicationCollaborationCritical Thinking

About the role

  • We work hard and care about our most prized asset - our people.
  • We're helping businesses get off the ground by enabling them to focus on running their business.
  • We're data-driven and never stop iterating.

Responsibilities

  • Partner with Technology and Business leaders to identify, assess, and shape high-priority initiatives before formal program investment decisions are made.
  • Lead discovery efforts to determine whether emerging initiatives require dedicated program management support, lightweight operating structures, or alternative execution models.
  • Lead multiple concurrent programs and advisory engagements spanning Product, Engineering, Design, Data, Operations, and other cross-functional business teams.
  • Design and implement repeatable program management standards, frameworks, and operating mechanisms that improve execution quality across the organization.
  • Coach program managers and cross-functional leaders on program management practices, stakeholder alignment, governance design, risk management, and organizational change.
  • Partner with Program Management leadership to evolve portfolio management practices, resource planning approaches, staffing models, and program intake processes.
  • Drive turnaround efforts for programs requiring intervention, including clarifying ownership, resetting plans, rebuilding stakeholder alignment, and restoring execution momentum.
  • Build reusable playbooks, templates, frameworks, and knowledge assets that raise the effectiveness of the broader Program Management function.
  • Customer focus - builds strong customer relationships and delivers customer-centric solutions.
  • Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

Requirements

  • Minimum of 8+ years of experience in strategy, operations, management consulting, program management, product operations, business operations, or a related cross-functional leadership role.
  • Demonstrated experience leading highly ambiguous, cross-functional initiatives that span multiple teams, organizations, or business functions.
  • Proven ability to translate emerging strategies, executive priorities, or loosely defined opportunities into actionable plans, operating models, and measurable outcomes.
  • Strong business acumen with the ability to evaluate organizational tradeoffs, investment decisions, operating models, and long-term strategic implications.
  • Exceptional systems thinker who can identify patterns, dependencies, organizational friction points, and opportunities for leverage across complex environments.
  • Demonstrated ability to influence senior leaders and executive stakeholders without direct authority, driving alignment across competing priorities and perspectives.
  • Experience establishing structure where little exists, including defining ownership models, governance mechanisms, decision-making frameworks, and operating rhythms.
  • Strong technical fluency and curiosity, with the ability to quickly develop expertise in new domains, technologies, products, and business models.
  • Exceptional written and verbal communication skills, including the ability to synthesize complex information into clear recommendations for executive audiences.
  • Creative systems thinker who thrives in ambiguity, demonstrates strong judgment, and has a passion for simplifying complexity and accelerating organizational outcomes.

Compensation

  • The base wage range for this position based in our New York City Office is targeted at $166,000.00 - $214,000.00 per year.

Benefits

  • Assess program health across the portfolio, identifying systemic risks, execution gaps, organizational dependencies, and opportunities to improve outcomes.
  • Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

Company info

  • At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
  • We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
  • We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
  • Our Values
  • At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
  • We solve HR issues.
  • If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
  • We're united by shared goals and shared motivations at Justworks.
  • These are best summed up in our company values, which are reflected in our product and in our team.
  • If this sounds like you, you'll fit right in.
  • About the Team / Technology Strategy & Operations
  • Our Program Management function plays a vital role in keeping Justworks' Technology Division - comprising Product, Design, Engineering, and Data - focused and connected.
  • We connect dots and break silos across teams by maintaining an effective operating cadence, managing strategic initiatives, and leading special projects that help translate strategy into execution.

Visa & Work Authorization

  • all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, vetera
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This listing is sourced directly from Justworks's careers page and normalized into a canonical job model.