Shelter INC

Shelter INC

Shelter Lead

Martinez, CA · Full-time

Sponsorship not specifiedDetected 4 days ago
SparkCustomer SupportCommunicationProblem SolvingMentoringMicrosoft Office

About the role

  • Assist with participant intake, orientations, bed assignments, and exits.
  • Respond to participant concerns, conflicts, emergencies, and behavioral incidents.
  • Promote a respectful, participant-centered, trauma-informed environment.

Responsibilities

  • Support daily shelter operations and ensure a safe, clean, and organized environment.
  • Provide operational guidance and support to Shelter Attendants during assigned shifts.
  • We believe diverse perspectives drive innovation and lead to better outcomes for the communities we serve.

Requirements

  • Must be available to work 1 weekend day from 10:30 AM- 7 PM and on Thursdays from 10:30 AM- 7PM The other 3 workdays the shift is 12 PM-8:30
  • Complete incident reports, shift logs, and required documentation.
  • Basic computer proficiency, including Microsoft Office applications.
  • High School Diploma or GED required; Associate degree preferred.

Nice to have

  • What You'll Bring: High School Diploma or GED required
  • Associate degree preferred.
  • Experience mentoring, training, or providing work direction to others preferred.

Skills

  • Every day, our teams have the honor of walking alongside families and individuals as they rebuild their lives.
  • Strong communication, conflict resolution, customer service, and problem-solving skills.

Benefits

  • 2+ years of experience in homeless services, emergency shelter, residential programs, behavioral health, human services, or a related field.
  • Ability to work flexible schedules, including evenings, weekends, overnight shifts, and holidays.
  • 18 days of Paid Time Off 15 paid holidays, including your birthday!
  • 100% paid medical insurance (Kaiser, Anthem Blue Cross), dental, vision for employees, 50% for your dependents.

Company info

  • We are seeking a compassionate and dependable Shelter Lead I to help ensure the safe, efficient, and welcoming operation of our shelter program.
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This listing is sourced directly from Shelter INC's careers page and normalized into a canonical job model.