Cryoport

Cryoport

Sustaining Engineer

Irvine, California

Sponsorship not specifiedDetected 30 days ago
ExpressData AnalysisProduct ManagementExcelSupply ChainLogisticsProcess ImprovementCustomer SupportSolidWorksMechanical DesignGMPCommunicationCollaborationProblem SolvingMicrosoft Office

About the role

  • This role ensures products remain reliable, manufacturable, compliant, and aligned with customer and operational needs throughout their lifecycle.

Responsibilities

  • Consult with the primary engineering owner for released products to understand the design intent
  • Troubleshoot product, manufacturing, and field issues and implement solutions
  • Lead root cause analysis (RCA) and corrective/preventive actions (CAPA)
  • Support suppliers and contract manufacturers as well as working alongside the quality department to resolve quality or supply issues
  • Identify and implement cost reduction and product optimization opportunities (including, but not limited to, leveraging off the shelf solutions first in determining product optimization solutions)
  • Monitor product performance and drive continuous improvement initiatives (and collaborate with Product Management)
  • Support validation, verification, and testing as needed for changes
  • Provide technical support to internal teams (Operations, Quality, Commercial, Marketing)
  • Ensure that project learnings are integrated into future design plannings and executions
  • Solid understanding of manufacturing processes and product lifecycle support

Requirements

  • Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or related field
  • 2-10+ years of experience in sustaining engineering, manufacturing engineering, or product support
  • Experience supporting released products in production and field environments
  • Strong experience with CAD tools (e.g., SolidWorks, Inventor)
  • Familiarity with DFM/DFA and manufacturing processes (e.g., molding, fabrication, assembly)
  • Proficiency in Microsoft Office (especially Excel)
  • Experience with CAD (Solidworks, Inventor or the like) and PLM/document management systems
  • Familiarity with data analysis and reporting tools
  • Initiate and execute engineering changes (ECOs) as required for design changes and follow existing product development processes in the concept, design, testing and implementation of product improvements
  • Assist with revalidation activities as required
  • Thermal dynamics knowledge and experience is highly recommended
  • Strong background in engineering change management (ECO/ECR)
  • Ownership mindset with a focus on product reliability and performance
  • Proactive, hands-on problem solver
  • Strong collaborator across functions and teams

Nice to have

  • Experience working in regulated industries is a plus
  • Preferred Skills:

Skills

  • Experience in cold chain, cryogenic systems, or temperature-controlled packaging
  • Familiarity with relevant standards (ISTA, ASTM, ISO, IATA)
  • Working knowledge of cGMP and regulated environments
  • Experience with Six Sigma, Lean, or similar continuous improvement tools
  • Data analysis skills (Excel, statistical tools)
  • Experience supporting contract manufacturers and global supply chains

Compensation

  • up to $130,000 depending on experience + bonus + stock + benefits

This listing is sourced directly from Cryoport's careers page and normalized into a canonical job model.