Zipliens

Business Analyst (Hybrid)

Franklin, Tennessee, United States

No sponsorship$68k-$92kDetected 8 days ago

Product ManagementAgileJiraConfluenceCustomer SuccessResearchCommunicationCollaboration

About the role

Review notes and artifacts from stakeholder conversations and working sessions, identifying gaps, ambiguities, and open questions.
Identify potential approaches or solutions to recurring problems, framed clearly enough for the Product Owner to evaluate and decide.

Zipliens is looking for a Business Analyst to join our team, building the next generation of applications for the legal industry.
You'll partner closely with our Product Owner, customers, and internal users to surface detailed requirements, identify gaps before they reach development, and document them clearly enough to drive confident decisions.
Develop a working understanding of how product changes affect adjacent business areas - operations, customer success, integrations - and surface those impacts during discovery.
Document requirements clearly and thoroughly - user stories, acceptance criteria, process flows, and edge cases.
Maintain a centralized current view of requirements across active initiatives.
Flag conflicts or inconsistencies in requirements early, before they become build problems.
Partner with engineering and QA through build to clarify requirements, answer questions, and validate that what ships matches intent.

After several years of high growth, Zipliens has become a leader in lien resolution, a process required in most personal injury settlements.

The total base salary range for this role is $68,000 - $92,000 annually, with opportunity for a discretionary bonus.

As part of a small product team, you'll also help refine our discovery and requirements practices and bring a strong analytical mindset across the product lifecycle.
Conduct follow-up interviews and working sessions with customers and internal users to surface detailed requirements.

Applicants must be authorized to work in the United States without the need for employer-sponsored visa support now or in the future.

This listing is sourced directly from Zipliens's careers page and normalized into a canonical job model.