InstaSwitch

Product Operations

New York, USA · Full-time

Sponsorship not specified$110k-$140kDetected 17 days ago

Project ManagementLeadership

About the role

It is a builder role: you will do the work yourself, not direct others to do it, and the scope will grow as the company grows.
This is not a customer implementations role.
Over time, the right person could pinch-hit on implementations, but that is not the core of this job.

Document how the automation extension, manual instructions, and automations fit together so the whole team has a shared, accurate picture.
About This Role This is a hands-on Product Operations role at the center of how InstaSwitch runs internally and how we turn what we learn into what we build.
You will map how our processes actually work, fix the parts that are manual or broken, and own the translation of business intent into the structured specs engineering needs to execute.

Experience at a fintech, payments, or banking infrastructure company where the product had real technical complexity.
Comfort with tools for tracking, automating, or analyzing operational workflows.
A track record of owning outcomes well beyond a formal job description.
What This Is Not This is not a role for someone who needs a team under them to get leverage.
For the foreseeable future, you will be doing the work yourself and owning outcomes directly.
This is not a pure product management role.
You will have real influence on what gets built and when, but your work is operational: process mapping, documentation, specs, and feedback translation.
Feature strategy sits with the founding team.

experienced enough to operate without a playbook, early enough in career to be deep in the details every day.
Internal Process Mapping Map how our internal processes actually work today, end to end, and find the manual, duplicated, or broken steps.
Set up the queues, trackers, and operating rhythms that keep work moving across product, engineering, and go-to-market.
Keep internal product documentation current as the product changes, so it reflects how things actually work, not how they used to.

New York, NY | In office | Full-time | Mid-level (3 to 6 years) | $110k to $140k + early equity About InstaSwitch InstaSwitch automates business bank account switching.

you will do the work yourself, not direct others to do it, and the scope will grow as the company grows.
This is also not a leadership hire and not a junior hire.
Banks and fintechs lose a huge share of the accounts they open because customers never fund them or move real activity over.

This listing is sourced directly from InstaSwitch's careers page and normalized into a canonical job model.