Airbnb
Senior Business Operations and Growth Lead, Ticketing
United States · Senior
Sponsorship not specified$204k-$249kDetected 6 days ago
SQLNegotiationFinancial ModelingExcelLeadershipCollaboration
About the role
- Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
- We identify opportunities beyond Airbnb's core offering, test them quickly, and scale what works into durable, high-performing businesses with global reach.
Responsibilities
- Define and drive Airbnb's approach to tickets.
- Identify which partners and categories matter most, building the business case, and translating market dynamics into growth plans that move the needle on supply activation, GBV, and customer experience.
- Maintain a deep, current understanding of the ticketing market, across tours, activities, attractions and live events.
- Build and maintain strong relationships with internal and external stakeholders.
- Serve as a trusted advisor by translating complex data and market dynamics into clear recommendations that drive decisions.
- We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.
Requirements
- Cross-functional teams in product, marketing, supply, and partnerships rely on the priorities you set, and you are accountable for making sure those priorities are the right ones.
Nice to have
- 12+ years of experience in strategy, business operations, or a closely related field at a high-growth technology or marketplace company
- a track record of owning ambiguous, high-impact problems and delivering measurable results.
- Proficient in Excel
- SQL experience strongly preferred.
- Actively uses AI tools to go faster and deeper.
Skills
- Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
- The Community You Will Join
- The Difference You Will Make
- Go deep on the data personally; translate complex findings into clear, actionable recommendations.
Compensation
- $204,000 - $249,000 USD
- The base pay range is subject to change and may be modified in the future.
Benefits
- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
- We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
Company info
- We strive to also provide a disability inclusive application and interview process.
Equal opportunity
- Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
- If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com.
This listing is sourced directly from Airbnb's careers page and normalized into a canonical job model.