Dataiku

Dataiku

Customer Marketing Manager

United States, Remote · Senior

Sponsorship not specified$100k-$140kDetected 1 day ago
Cloud PlatformsMachine LearningAgentic AIProject ManagementContent MarketingStrategic CommunicationsSalesCustomer SuccessResearchLeadershipCommunicationCollaboration

About the role

  • Sitting above data platforms, cloud infrastructure, and AI services, Dataiku connects the full enterprise AI stack - empowering organizations to run AI across multi-vendor environments with centralized governance.
  • The world's leading companies rely on Dataiku to operationalize AI and run it as a true business performance engine delivering measurable value.
  • For more, visit the Dataiku blog, LinkedIn, X, and YouTube.

Responsibilities

  • Develop customer marketing content, including written case studies, executive narratives, testimonials, blog posts, and digital assets
  • Maintain a pipeline of customer stories aligned to defined content needs and priorities.
  • Support the growth and activation of Dataiku's customer advocacy ecosystem.
  • Support a smooth and positive experience for customer advocates throughout their engagement with Dataiku.
  • Partner with Product Marketing, Demand Generation, Field Marketing, Sales, PR, Analyst Relations, andContent teams to deploy customer stories across campaigns, sales enablement, and communications.
  • Manage end-to-end execution of customer marketing initiatives, including project planning, stakeholder communications, approvals, legal reviews, customer permissions, and publication workflows.
  • Support the identification and prioritization of customer stories, advocates, and reference opportunities based on strategic business needs.
  • Maintain accurate records of customer references, content assets, advocacy activities, and participation history within Champion and related systems, ensuring materials remain organized, discoverable, and accessible.
  • Support program reporting, measurement, and performance tracking to help optimize customer marketing and advocacy efforts.
  • We're not just building a product; we're crafting the future of AI.

Requirements

  • 5+ years of experience in customer marketing, content marketing, advocacy, communications, public relations, or related B2B marketing roles.
  • Experience creating customer-facing content such as case studies, customer stories, videos, executive content, blogs, or thought leadership assets.
  • Strong interviewing, writing, editing, and storytelling skills with the ability to translate complex business and technical concepts into compelling narratives.
  • Experience managing cross-functional projects involving multiple stakeholders and competing priorities.
  • Demonstrated ability to incorporate AI-powered tools into day-to-day work, including content creation, research, marketing tools, or project management.
  • Experience working in SaaS, enterprise software, AI, analytics, data, or technology companies.
  • Familiarity with customer advocacy, reference management, or community platforms.

Skills

  • Conduct customer interviews and translate complex technical and business achievements into engaging, audience-focused narratives.
  • Ensure all customer-facing content meets Dataiku's standards for quality, accuracy, brand consistency, and regulatory compliance.
  • Recruit and coordinate customer advocates in partnership with Customer Success, Account Teams, and Executive Sponsors.
  • Track advocacy activity and identify opportunities to deepen engagement over time.
  • Identify opportunities to repurpose and adapt customer content for use across multiple audiences and stages of the customer journey.

Compensation

  • The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training.
  • Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program.
  • US only national base pay ranges

Benefits

  • Dataiku reserves the right to amend or modify employee perks and benefits at any time.

Company info

  • Partner directly with customers and internal stakeholders to identify, capture, develop, and secure approval of compelling stories that demonstrate measurable business outcomes and business transformation.

Equal opportunity

  • reasonable-accommodations@dataiku.com
  • Protect yourself from fraudulent recruitment activity
  • Dataiku will never ask you for payment of any type during the interview or hiring process.
  • Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process.

Visa & Work Authorization

  • o race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by law
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This listing is sourced directly from Dataiku's careers page and normalized into a canonical job model.