mna
Intake Clerk
Edmonton, Alberta · Full-time
Sponsorship not specifiedDetected 11 days ago
StatisticsExcelHRCommunicationAdaptabilityOrganizational SkillsMicrosoft Office
About the role
- This role will require travel throughout Alberta for Registry Sessions or other events.
- Update citizen information (e.g. address change) when forms are missing or unavailable.
- Contact citizens with youth dependents to encourage youth applying for citizenship.
Responsibilities
- Order application documents through Alberta Vital Statistics Office.
- Conduct initial assessments to ensure that in-person applicants have all mandatory documents prior to commencing with the citizenship intake process.
- Validate application requirements and data capture applicant information into the database.
- Maintain a high level of confidentiality in all interactions.
- Recognized strength in supporting teams and providing administrative and clerical support to add to organizational capacity.
- Ability to effectively maintain filing systems, databases and tracking processes.
- Excellent interpersonal skills, with the ability to build strong relationships.
- Strong sense of ethics and the ability to maintain a high level of confidentiality in all interactions.
- An opportunity to work for Otipemisiwak Métis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada as it rapidly grows and develops.
Requirements
- Minimum two (2) years of experience in a similar role, preferably within a government, non-profit, or Indigenous organization.
- in-office presence is required.
- Ability to work a regular schedule of Monday - Friday, 8:30 AM - 4:30 PM as well as occasional evenings and weekends, with notice.
- Ability to travel throughout Alberta is a requirement.
- Acceptable attainment of a Police Information Check is required.
- Provide Commissioner of Oath services to certify the authenticity of documents, when required.
- High School Diploma or equivalent.
- Administrative certificate/diploma or education in a related field is an asset. Other relevant training or experience will be considered.
- Other Requirements
- Position is based in Edmonton, AB
- Reliable transportation and a valid Class 5 driver's license.
Benefits
- Meaningful work in a fun and supportive work environment.
- A comprehensive benefit package and employer contributions to Pension Plan.
- Generous time off policies.
- Flexible and adaptable, with an ability to switch between multiple priorities within a diverse and fast-paced environment.
Company info
- Present a positive and professional image of the organization when interacting with employees, clients/customers, visitors, and other external stakeholders.
- Ability to work independently as well as part of a team.
Visa & Work Authorization
- Reporting to the Registry Intake Supervisor, this position will be responsible for supporting citizenship intake processes within the department, including ordering documents for applications and ensuring Métis citizensh
This listing is sourced directly from mna's careers page and normalized into a canonical job model.