Hri Hospitality

House Attendant

Aloft Santa Clara

No sponsorship$18k-$26kDetected 14 days ago

Customer SupportCommunicationMicrosoft Office

About the role

Deep cleaning assigned areas of the hotel
Greet each guest that you encounter in the hallways, lobby or public areas with "Good Morning" or "Good Afternoon" or "Good Evening"
Quickly respond to guest requests in a timely and friendly manner

Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel
Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, and stairs
Deliver housekeeping items to guest rooms upon request from the Front Desk or Supervisor
Maintain organization and cleanliness of Room Attendants closets, guest areas and Hotel facilities
Report to work on time and in uniform, maintains personal hygiene.
Maintain cleanliness standards of the hotel in all public areas, guest floors and guest rooms.
Job Summary: Maintain cleanliness standards of the hotel in all public areas, guest floors and guest rooms.

Must have exceptional customer service skills.
Must be authorized to work in the US.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand
The employee is occasionally required to sit
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell.

Experience in housekeeping or customer service preferably in a hotel setting such as Hilton, Marriott, Hyatt or other hotel brand preferred.

Communicate to Supervisor when recovering any and all lost and found items
Watch for safety hazards and report them immediately to your Department Supervisor
Follow up with guest requests/complaints.

Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

This job description reflects the general nature and level of work performed in this role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications.
Management reserves the right to modify, add, or assign duties as necessary to meet business needs.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.
All employment decisions are based on valid job‐related requirements.

This listing is sourced directly from Hri Hospitality's careers page and normalized into a canonical job model.