Hello Patient

Hello Patient

Customer Integration Engineer

New York, NY

Sponsorship not specified$110k-$160kDetected 49 days ago
PythonAWSGCPAzureCloud PlatformsDockerRESTOAuthData EngineeringHL7/FHIREHR/EMRCommunication

About the role

  • We're hiring a Customer Integration Engineer - you'll be the technical backbone connecting Mia to our customers' existing systems.
  • This is an impactful technical role where you'll write code daily and work directly with healthcare customers to solve their unique challenges.
  • Client presence matters here - you'll be the primary technical contact for customers, so strong communication skills are just as important as strong code.

Responsibilities

  • Build & Ship Integrations
  • Develop production-quality integrations connecting Mia to EHR systems, practice management software, and data warehouses
  • Build robust data pipelines using APIs, middleware, and various data exchange methods
  • Create reusable integration modules to accelerate future implementations
  • Own the Customer Relationship
  • Lead technical discovery sessions with customer engineering and IT teams
  • Support, Document & Improve
  • Provide Tier 2/3 support for production environments
  • Create and maintain technical documentation, integration playbooks, and training materials
  • You'll own the full integration lifecycle - from initial discovery with customer IT teams to building production-grade connectors to ongoing support.

Requirements

  • 5+ years of experience in software development, data engineering, or integration work in production environments
  • Python experience
  • Experience with APIs (REST/SOAP), webhooks, and authentication standards (OAuth, JWT)
  • Strong communication skills - this hire must be comfortable leading technical conversations with clients and representing Hello Patient professionally
  • Experience with cloud platforms (AWS, GCP, Azure) or containerization (Docker)

Compensation

  • $110,000 - $160,000 USD annually, depending on experience.

Benefits

  • Hello Patient is transforming healthcare communication through advanced conversational AI.
  • Built with security and compliance at its core, our technology integrates with existing healthcare infrastructure to deliver 24/7 patient engagement.
  • Backed by Scale and 8VC, we're building the future of healthcare communication, one conversation at a time.

Company info

  • Handle technical configuration for new customers and resolve conflicts during deployment

This listing is sourced directly from Hello Patient's careers page and normalized into a canonical job model.