Old National Bank

Banking Center Assistant Mgr

Saint Cloud, MN, US

Sponsorship not specifiedDetected 1 day ago

RecruitingCustomer SupportLeadershipCommunicationMentoring

About the role

Overview Old National Bank has been serving clients and communities since 1834.
We continually seek highly motivated and talented individuals as our people are critical to our success.
401K, continuing education opportunities and an employee assistance program are also included in our benefit suite.

Responsibilities

Client Experience - Fosters a culture that enables others to deliver an exceptional client experience, anticipates, escalates and/or takes action when work processes, procedures, or policy implementation issues may affect the client, always working to resolve issues and design solutions with a clear picture of the client in mind.
Seeks information about the client/client's business to develop sound solutions to meet each client's needs, following through on client commitments despite time pressures or obstacles; follows up to ensure the client is satisfied.
Actively seeks to attract the best talent and to develop team members' effectiveness in their current and future roles, encourages and values diversity.
Gives, receives, and asks for feedback, creates a supportive, encouraging environment which empowers team members to stretch beyond what they thought they could do, while holding team members accountable for goals and deliverables.
Conduct regular meetings with banking center team to build product knowledge, review goals and expectations, recognize areas of success and opportunities for development
Partners with the Banking Center Manager and Market Service Leader to ensure appropriate oversight of banking center operations, including compliance with bank policies, procedures and audit standards, compliance with legal and regulatory requirements, compliance with security policies/practices, and oversight of security equipment.
Leads, manages and motivates the Client Service Representatives to achieve performance excellence in the areas of client service, operational knowledge, transaction processing, and referrals
manages progress effectively and takes appropriate measures to address performance issues.
Client Leadership: Client Experience - Fosters a culture that enables others to deliver an exceptional client experience, anticipates, escalates and/or takes action when work processes, procedures, or policy implementation issues may affect the client, always working to resolve issues and design solutions with a clear picture of the client in mind.
Seeks information about the client/client's business to develop sound solutions to meet each client's needs, following through on client commitments despite time pressures or obstacles

Compensation

The salary range for this position is $21.50/Hr. - $37.50/Hr.
Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

Benefits

In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance.

Company info

Is accessible, approachable and helpful to others, builds relationships, establishes trust, credibility and respect with others through a track record of delivering on commitments, inspires team members to demonstrate our culture and core values, coaching and developing team members to act honestly and ethically in all efforts.
With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve.
We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

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This listing is sourced directly from Old National Bank's careers page and normalized into a canonical job model.