Keeper Security
Bilingual Training Specialist Portuguese)
Remote, US
Sponsorship not specifiedDetected 15 hours ago
Computer VisionCybersecurityComplianceProject ManagementEmployment LawCustomer SupportZero TrustCommunicationCollaborationProblem Solving
About the role
- This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.
- Keeper's cybersecurity software is trusted by millions of people and thousands of organizations globally.
- Keeper is published in 23 languages and is sold in over 150 countries.
Responsibilities
- Deliver structured customer training sessions using established materials and guidance to support the adoption of Keeper products
- Maintain accurate documentation of training sessions and customer interactions to support continuity
- Support basic LMS user needs, including login questions, course access, and directing users to appropriate training resources
- Ability and willingness to consistently maintain working hours
- Excellent communication and interpersonal skills, with the ability to effectively manage customer relationships
- HR, hiring managers, interviewers*, IT support for system administration
- Application responses and uploaded documents
Requirements
- 1+ years of experience in training development and delivery or customer support, preferably in a SaaS B2B environment or customer service environment
- Strong understanding of SaaS products and technologies
- Ability to adapt training content to varying audience needs and skill levels
- Experience with Google Docs and MS-office tools
Skills
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- International Transfers
- Security
- Retention
Compensation
- Above-market annual bonuses
Benefits
- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life
- Voluntary Short/Long Term Disability Insurance
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Company info
- Engage with customers to understand training needs and gather feedback through undefined processes
- Communicate clearly and professionally with customers in English, both verbally and in writing
- Ability to work independently and as part of a team, across global regions and time zones
Equal opportunity
- equal opportunity employer and participant in the U.S. Federal E-Verify program.
Visa & Work Authorization
- You opt into our talent database for further retention by providing consent (extended retention)
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This listing is sourced directly from Keeper Security's careers page and normalized into a canonical job model.