Trace3
Sr. Program Manager - Seller Experience (Remote)
Irvine, CA, United States · Senior
Sponsorship not specified$160k-$175kDetected 1 day ago
Data AnalysisRoadmappingCRMSalesProcess ImprovementERPLeadershipCommunicationCollaborationMentoringPublic SpeakingOrganizational Skills
Stay score
odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 914 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Sellers are the customers of this function.
- Success is measured not only by what is delivered, but by seller adoption, productivity gains, and improvements in sales performance.
- Gather and analyze seller feedback, workflow observations, and productivity data to identify barriers to selling effectiveness.
Responsibilities
- Build and lead seller advisory board, nominated by regional sales leaders, and serve as the voice of the field within Revenue Operations.
- Maintain a prioritized backlog of seller productivity opportunities and improvement initiatives.
- Lead continuous improvement initiatives that streamline sales processes, reduce administrative burden, and improve seller productivity.
- Evaluate current-state processes, identify inefficiencies, and design scalable solutions that drive measurable business outcomes.
- Establish and maintain process documentation, standards, and governance practices across Revenue Operations.
- Drive successful rollout, training, and adoption of new processes, tools, and capabilities.
- Manage intake, prioritization, and roadmap planning for seller-facing process and technology improvements.
- Define and maintain key performance indicators related to seller productivity, adoption, effectiveness, and experience.
- Develop reporting and performance benchmarks to track the impact of Revenue Operations initiatives.
- We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
Requirements
- Proven track record leading process improvement initiatives from discovery and analysis through implementation, documentation, training, change management, and measurable adoption.
- Experience designing and managing structured feedback programs such as advisory boards, seller councils, surveys, voice-of-the-customer programs, workflow observations, or similar mechanisms.
- Strong analytical and quantitative skills, including the ability to establish performance baselines, define success metrics, and communicate insights to executive stakeholders.
- Experience working with CRM, ERP, sales enablement, and related business systems, with a strong understanding of seller workflows and revenue processes.
- Experience supporting onboarding, training, certification, adoption, or enablement programs that improve employee productivity and performance.
- Bachelor's degree required; advanced degree preferred.
- 7+ years of experience in Sales Operations, Revenue Operations, Business Operations, Process Improvement, Sales Enablement, or a related function, including at least 3 years leading enterprise programs from strategy through execution.
- Experience building and operating customer, employee, or seller experience programs, including structured feedback and listening mechanisms.
- Experience partnering cross-functionally with Sales, People Operations, IT, Marketing, Finance, and other business functions to drive organizational change.
- Demonstrated ability to influence stakeholders and drive alignment across organizations without direct authority.
- Strong executive presence and exceptional written, verbal, and presentation skills, including experience presenting recommendations and results to senior leadership.
- Highly organized with the ability to manage multiple priorities and drive results in a fast-paced, evolving environment.
- Comprehensive medical, dental and vision plans for you and your dependents
Nice to have
- Bachelor's degree required
- advanced degree preferred.
- Demonstrated expertise in process improvement methodologies, with Lean, Six Sigma (Yellow Belt or higher), or comparable training and experience strongly preferred.
Compensation
- Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs.
Benefits
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Work-life balance and generous paid time off
Company info
- Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business.
- Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment.
- We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
- We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
- We are committed to providing equal employment opportunities for all.
Equal opportunity
- As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements.
- If you require a reasonable accommodation to complete the
This listing is sourced directly from Trace3's careers page and normalized into a canonical job model.