Pine Park Health

Pine Park Health

Medical Assistant - Remote Primary Care Coordinator (Monday–Friday 10:00am–7:00pm PST)

Phoenix, AZ · Staff+

Sponsorship not specified$500k-$600kDetected 27 days ago
ComplianceHIPAAEHR/EMRPatient CareLeadershipCommunication

About the role

  • _*]:min-w-0 gap-3"> The Clinical Care Liaison is the operational and relational backbone of our geriatric primary care team.
  • _*]:min-w-0 gap-3"> This is not a passive coordination role.
  • You will make real-time judgment calls that directly affect patient safety outcomes.

Responsibilities

  • Serve as the primary point of contact for patients, families, facility partners, and providers across your assigned patient panel
  • Maintain accurate, compliant patient documentation within our EMR system
  • Proactively manage appointment scheduling, follow-up care, and interdisciplinary communication
  • Lead new patient onboarding, ensuring each patient is contacted and scheduled within 24 hours of enrollment
  • Participate in after-hours on-call rotation to support continuity of care
  • Designed For You and Yours
  • By 30 days, you own your queue.
  • You're navigating our systems independently and your patients and facility partners are starting to trust you.

Requirements

  • At one year, you are the person newer team members come to when a situation is complex and they're not sure what to do next.

Nice to have

  • Geriatric, Medicare Advantage, or value-based care experience strongly preferred

Compensation

  • Annual Wellness Allowance

Benefits

  • Medical, Vision, and Dental Insurance
  • Cell Phone Reimbursement
  • Annual Wellness Allowance
  • FSA and Dependent Care FSA
  • Pine Park Health is an
  • Welcome to Pine Park Health!
  • must maintain good standing with OIG, CMS, and Federal Health Care Programs (no exclusions or debarments)

Company info

  • Pine Park Health is a value-based primary care practice that is redesigning how residents of senior living communities get or stay healthy. We're on a mission to dramatically improve healthcare for seniors by building a new model of care that's designed around everyone involved - patients, families, community staff members, providers, and payers.
  • We've started by providing regular prevention and screening, care for chronic conditions, lab work, and diagnostic testing to patients in their apartments. We visit each community frequently to see patients and collaborate on patient health needs with staff. We also make it easier for patients to get care urgently with same-day or next-day care, helping them avoid unnecessary trips to the ER or hospital.
  • Over 185 communities across Arizona, California, and Nevada work with Pine Park Health today and we're growing quickly to expand our reach and impact. Investors include First Round Capital, Google's AI fund, Canvas Ventures, Foundation Capital, Y Combinator, and Susa. If you're a determined and mission-oriented person who is looking to build the future of healthcare for seniors, join us!
  • The Opportunity
  • The seniors we serve are medically complex, often frightened, and counting on someone who shows up fully - every shift, every call, every task.
  • Pine Park Health is a value-based primary care practice that is redesigning how residents of senior living communities get or stay healthy.
  • We're on a mission to dramatically improve healthcare for seniors by building a new model of care that's designed around everyone involved - patients, families, community staff members, providers, and payers.
  • We've started by providing regular prevention and screening, care for chronic conditions, lab work, and diagnostic testing to patients in their apartments.
  • We visit each community frequently to see patients and collaborate on patient health needs with staff.
  • We also make it easier for patients to get care urgently with same-day or next-day care, helping them avoid unnecessary trips to the ER or hospital.
  • Over 185 communities across Arizona, California, and Nevada work with Pine Park Health today and we're growing quickly to expand our reach and impact.
  • Investors include First Round Capital, Google's AI fund, Canvas Ventures, Foundation Capital, Y Combinator, and Susa.
  • If you're a determined and mission-oriented person who is looking to build the future of healthcare for seniors, join us!
  • You will own care coordination for a panel of 500-600 patients - managing real-time communication, triaging urgent clinical needs, maintaining documentation integrity, and serving as the trusted point of contact for patients, families, facility staff, and providers.

Equal opportunity

  • equal opportunity employer.
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This listing is sourced directly from Pine Park Health's careers page and normalized into a canonical job model.