Clutch (withclutch.com)
Team Lead, Service Coordinator
Mississauga, Ontario, Canada · Full-time
Sponsorship not specified$32k-$36kDetected 26 days ago
AzureStakeholder ManagementLogisticsProcess ImprovementLeadershipCommunication
About the role
- This role is ideal for someone with strong automotive knowledge, sound decision-making skills, and experience managing multiple priorities in a fast-paced environment.
Responsibilities
- Own and manage an assigned vehicle service queue from intake through completion.
- Support internal escalations by gathering information, evaluating repair options, and recommending solutions.
Requirements
- 5+ years of experience in automotive service operations, service advising, fleet maintenance, or vehicle reconditioning.
- Strong understanding of automotive systems and repair processes.
- Experience reviewing technician inspections and repair recommendations.
- Experience working cross-functionally with multiple stakeholders.
- Proficiency with operational systems, repair management software, and productivity tools.
- Familiarity with vehicle operations, logistics or fleet environments.
- Experience using service management systems and reporting dashboards.
Nice to have
- Previous experience as a service advisor in a fast paced shop or OEM dealership.
- Knowledge of vehicle repair systems such as:
- Engines: Fixing problems with fuel, exhaust, and emission systems.
- Electrical: Testing and replacing batteries, starters, alternators, and wiring.
- Drivetrain: Repairing transmissions, clutches, and axles.
- Steering & Suspension: Fixing shocks, springs, and wheel alignments.
- Brakes: Servicing anti-lock brakes (ABS), pads, and rotors.
- Climate Control: Repairing heating and air conditioning (HVAC) systems.
Compensation
- Wage: $32.00-36.00 per hour
- Overtime opportunities
- Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.
Benefits
- Health & dental benefits
Equal opportunity
- If you require accommodation at any stage of the interview process, please email talent@clutch.ca.
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