Inovalon

Inovalon

Professional Services Manager (HEDIS & Risk)

Remote- United States · Senior

Sponsorship not specifiedDetected 51 days ago
ComplianceCustomer SuccessHIPAALeadershipCommunicationCollaborationPublic Speaking

Stay score

odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Employer immigration record

from this employer's Department of Labor filings

Green-card follow-through: 100%

Of 8 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 484 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 842 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • This is a client-facing position that combines healthcare subject-matter expertise with strong communication, analytical, and relationship-management skills.
  • The Professional Services Manager works with customers to understand their Quality/HEDIS, CMS Stars, and/or Risk Adjustment goals, workflows, and challenges and helps translate those needs into effective use of Inovalon solutions and services.
  • Act as client-facing point of contact for all Quality/HEDIS, CMS Stars, and/or Risk Adjustment activities within assigned client engagements

Responsibilities

  • Comprehensively manage concurrent customer Professional Service engagements across the company's Payer product portfolio
  • Actively manage outstanding issues, risks, and dependencies; engage the appropriate internal partners; drive issues to resolution; and effectively manage customer expectations.
  • Identify growth opportunities based on client needs, and partner with sales, implementation, customer success, and other internal partners to support positive customer outcomes, adoption, retention, and expansion.
  • Apply strong analytical and organization skills; work independently and proactively; manage numerous priorities simultaneously; and operate effectively in a fast-paced environment with ambiguity.
  • Maintain compliance with Inovalon's policies, procedures and mission statement.
  • And the momentum is building.

Nice to have

  • Previous experience in a directly customer-facing role is preferred.

Benefits

  • Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics.
  • At Inovalon, we believe that when our customers are successful in their missions, healthcare improves.
  • Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs.
  • Minimum of 5 years of health plan Quality/HEDIS, CMS Stars, and/or Risk Adjustment program delivery experience.
  • Excellent written, verbal, and presentation skills, with the ability to communicate complex healthcare, regulatory, product, operational, and data concepts and adapt communication style based on the audience.
  • Strong knowledge of healthcare data and familiarity with healthcare billing, reimbursement, and related payer data concepts.
  • Develop and maintain industry, regulatory, and solution expertise related to Quality/HEDIS, CMS Stars, and Risk Adjustment, and contribute to customer education, best-practice guidance, and industry thought leadership.

Company info

  • Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.
  • Understand customer program goals, workflows, business needs, and challenges and help customers apply Inovalon solutions and services effectively in support of those objectives.
  • Demonstrate effective written and verbal communication skills, specifically the ability to speak to technical customers, including the drafting of high-quality, written documentation and presentations for internal and external communications.
  • Inovalon's Professional Service team has a significant influence on how customers implement, adopt and utilize our SaaS solutions.
  • Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
Apply directly at Inovalon →Create a free account for alerts like thisView Inovalon immigration profile

This listing is sourced directly from Inovalon's careers page and normalized into a canonical job model.