American Coatings Association & PaintCare

PaintCare Data Support Specialist

United States · Full-time

Sponsorship not specified$60k-$75kDetected 9 days ago

SQLData VisualizationSalesforceExcelCustomer SupportProblem Solving

About the role

This role is central to PaintCare's day-to-day operations, combining hands-on data management with customer service and cross-functional collaboration.
Candidates must reside in a state where the PaintCare program operates: California, Colorado, Connecticut, Illinois, Maine, Maryland, Minnesota, New York, Oregon, Rhode Island, Vermont, Washington, District of Columbia.
PaintCare makes it easy for households, businesses, and institutions to recycle leftover paint by operating drop-off locations, arranging for recycling and proper disposal, and conducting public education.

Maintain and update master data records for customer accounts and related setups with a strong focus on precision, completeness, and turnaround time.
Work across several business applications simultaneously, including enterprise and document management systems, to complete account maintenance accurately and efficiently.
Support the creation and upkeep of new data that facilitates manufacturer registration, reporting, and remittance.
Manage daily assignments independently with limited oversight while maintaining consistent productivity and quality.
Collaborate with cross-functional partners to resolve data issues, answer record-related questions, and support ongoing operational needs.
Communicates clearly and collaborates well with cross-functional teams.
Works efficiently with large datasets and maintains a high standard of accuracy.

Proven experience in data entry, data maintenance, or customer account setup work that requires both speed and a high level of accuracy.
Ability to understand data scenarios and interrelationships and make appropriate updates independently.
Hands-on experience with Salesforce (e.g., updating records, running reports, managing lists, troubleshooting user issues).
Strong proficiency in Salesforce and Microsoft Excel is required.

Some familiarity with data visualization tools (e.g., Power BI, Tableau).
Experience with data imports/exports using tools like Data Loader or CSV workflows.
Understanding of data governance and data-quality best practices.
Basic knowledge of SQL or other query languages.
Familiarity with products manufactured by the paint and coatings industry, including coatings-related materials (e.g., surface prep, caulk, and paint additives).
Experience with retail hardware or paint operations, or paint manufacturer internal operations (particularly compliance reporting).
General knowledge of product stewardship programs, laws, and organizations.
Experience with local household hazardous waste programs, business hazardous waste management, and/or solid waste characterization.

$60,000 - $75,000 annually, commensurate with experience.
PaintCare, through the ACA, provides generous compensation, benefits (401(k), vacation days, medical, dental, and life insurance), and reimbursement for travel expenses.
Please submit a resume and cover letter stating your motivations for applying and your salary requirements.
Employment, Salary, and Benefits This is a full-time, regular position.

This listing is sourced directly from American Coatings Association & PaintCare's careers page and normalized into a canonical job model.